Production Control Clerk - Part Time
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About The Position
Tessera is seeking a knowledgeable and seasoned Production Control Clerk with a professional attitude. The Production Control Clerk performs all functions necessary to maintain accurate records of facility and equipment maintenance requirements and ensure correct and complete reporting within Work Control software to include but not limited to MAXIMO and the General Fund Enterprise Business System (GFEBS). Typical duties include but are not limited to: Collect and track all data for accurate and efficient shop operations. Verify all data entries through checks and balances against time/attendance (T/A) sheets and ensure consistency of information between payroll records and work control software. Maintain accurate service records and contact customers for service appointments. Provide facilities and equipment repair status via phone, Email and/or in-person/counter requests. Answer all incoming telephone calls on the service order desk console, providing excellent and courteous customer service skills in a professional manner. Process service orders via telephone, in person, in writing, email, internet, or from other automated sources. Determine the validity, assign priority, decide designated codes, and input the service order into the automated MAXIMO system. Enter new work orders, post labor, post material, close work orders and reconcile data in GFEBS. Verify and monitor production reports for accuracy. Provide Shop Supervisors and Foremen with accurate data as required. Verify all project reports prior to billing. Research, initiate, draft and complete pre-printed service packets for all facilities & equipment serviced. May collect meter readings (electric, water and natural gas) and record volume used by commercial and government consumers. May be required to perform compound gate opening and closures. May be required to work alternating shifts.
