Associate - Production FT (Marbach) (32941)

Goodwill San Antonio•San Antonio, TX

1d•Onsite

About The Position

Goodwill San Antonio is an entrepreneurial non-profit organization dedicated to fighting poverty and creating opportunity. It is one of the largest social enterprises in San Antonio, providing employees with opportunities to innovate, grow, and develop new skills while generating revenue for employee and community programs. The organization focuses on facilitating personal and professional growth, especially for those who have faced employment barriers. Goodwill maximizes the value of donations to benefit the community and environment by recirculating used goods, preventing millions of pounds of items from entering landfills. Additionally, its Good Careers Academy and Good Careers Centers help individuals through education and job placement. The Production Associate role is responsible for handling and processing donated goods, including loading, unloading, sorting, distributing, and performing basic record-keeping and retail operations duties.

Requirements

Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
Ability to bend, lift, grasp and move continuously through the day.
Two-person lifting of some heavy objects may be required.
Good verbal communication skills with ability to effectively work as a team to achieve mission goals.
Must be able to meet the physical requirements of the position.
For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
Issue donor receipt in friendly and courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
Tagging, rotating and placing products on shelves per guidelines.
Keep aisles free from debris, remove obstructions from production and sales floors.
Ensure work areas and facilities remain clean and organized.
Inform Team Leader or Manager of possible safety hazards.
Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
Maintain good housekeeping standards.
Adhere to Loss Prevention and inventory control and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
Assist in safeguarding Goodwill team members and property from harm, damage or theft.
Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.