Production Assistant

JOE COFFEE•New York, NY

48d•$20 - $20•Onsite

About The Position

As a Production Assistant, you will be responsible for accurate labeling, packaging of coffee, equipment operation, packing for delivery, and organization of the roasting space.

Requirements

Ability to focus on small details within a task without interaction or supervision
Ability to shift between working collaboratively and working independently
Patient and kind with yourself and your teammates
Ability to lift up to 50lb
Ability to work standing and moving in a non-climate-controlled environment

Nice To Haves

Knowledge of word processing and spreadsheet software (Google Docs, Microsoft Office) preferred but not required
Experience in coffee or similar packaging/production roles
Safety (equipment, food) and/or efficiency training preferred but not required (forklift, OSHA compliance, HACCP, etc).

Responsibilities

Operation of packaging equipment, including weigh and fill, heat sealers, and scales.
When required, learn use of new equipment and systems for achieving greater efficiencies.
Ability to read spreadsheets, reports, and invoices for accurate, comprehensive packaging and packing tasks
Must be organized, detail-oriented, and efficient
Receive annual warehouse safety training in order to participate in all workflows in observant and intentional ways
Perform all production responsibilities in ways that are healthy for body and business
Comply with all instruction concerning operating warehouse machinery and equipment
Maintain a tidy, organized work area during and after your shift
Work with the production crew to expedite fulfilment of orders in a timely manner
Works with General Manager of Production, Assistant Manager of Production to cultivate an open environment of learning and growth
Eagerness to contribute to team knowledge for evolving, communal problem-solving skills
Uses enlightened hospitality to cultivate community with coworkers or vendor representatives (i.e. delivery drivers)
Understands and engages with the role of production as an important piece in successful business that is community and values-oriented.
Works diligently to support the success of Joe Roasting customers
Understands and supports the role of production as an important part of the quality of our coffee products
Adhere to the Code of Conduct for the Roastery and shared QC Lab: We respect our own time and that of those who share this space We share similar goals to grow, progress, and learn We are all linked, but not ranked We encourage one another to define a focus: we can do anything, but not everything We trust each individual as the authority on their own experience (which includes sensory experience!) Within a space of dialogue, we communicate with positive intent

Benefits

HEALTH & WELLNESS
Medical, Dental, and Vision Insurance – Available to employees after six months of employment.
Beyond Med Access – Support for elective procedures not tied to medical plan eligibility.
Pre-Tax Commuter Benefits – Save money on eligible transit and commuting expenses.
Employee Assistance Program (EAP) – Confidential support for mental health, legal, financial, and personal challenges. Hourly employees must average 30 hours per week to qualify for benefits where applicable.
FINANCIAL SUPPORT
401(k) Retirement Plan – Start saving for your future today -- NOW with 401(k) Employer Match!
Bonuses & Incentives – Opportunities for rewards through:
Employee referrals
Renewing or obtaining food handler’s permits
Team-based recognition programs
Special events like the Halloween Costume Contest
GROWTH & DEVELOPMENT
In-Depth Barista Training – Hands-on learning to hone your craft.
Paid Continuing Education – Expand your skills and explore new areas of interest.
Mentorship Program – One-on-one guidance to support your professional journey.
Origin Trips – Opportunities to travel and deepen your knowledge of coffee at the source.
COMMUNITY & CULTURE
The Joe Show – Our signature community-building event.
Holiday Celebration – A festive end-of-year gathering for our whole team.
Latte Art Throwdowns – Friendly competition and connection through coffee.
ADDITIONAL PERKS
We continuously look for ways to expand our benefits and support employees’ evolving needs.
In the past, we've also offered:
Subsidized Citi Bike or Lyft Pink memberships
Free financial literacy workshops