Production Assistant - Kitting

Tennant Solutions • West Chester, IA

4d • Onsite

About The Position

The production assistant role supports production and logistics operations by providing administrative and operational support across production workflows, inventory control, customer coordination, and shipping activities. This role ensures accurate tracking, communication, and documentation to support internal teams and external stakeholders.

Requirements

• High school diploma required; associate degree preferred.
• 1 plus years of experience in production, logistics, or administrative support (regulated environment a plus).
• Proficient in Microsoft Office and comfortable with ERP or inventory systems.
• Strong organizational skills and ability to manage multiple priorities.
• Clear written and verbal communication skills.

Responsibilities

• Monitor and update production status; communicate updates to key stakeholders.
• Support inventory tracking, label preparation, and lot traceability.
• Work closely with leads and supervisors to meet daily output targets and resolve issues.
• Help create production priority lists and manage workflow queues.
• Serve as a point of contact for customer inquiries related to order status, inventory, and delivery timelines.
• Coordinate with internal teams to ensure aligned priorities and deadlines.
• Maintain accurate order records, including forecasts, status updates, and tracking documentation.
• Support issue resolution for delayed, held, or backordered orders.
• Assist with communication regarding shipping delays, courier issues, or discrepancies.
• Ensure shipping documentation is accurate and current.
• Monitor stock levels and proactively identify potential shortages or replenishment needs.
• Collaborate with teams on short-dated or expiring inventory handling.
• Assist with updates to item specifications or documentation deviations as needed.
• Provide flexible support across teams, including day-to-day coordination tasks and documentation.
• Maintain a strong focus on quality, timeliness, and cross-functional communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED