Production and Technical Manager

ASM Global • Rochester, MN

93d • $60,000 - $70,000

About The Position

ASM Global, the world's leading venue management and services company, has an excellent and immediate opening for the position of Production and Technical Manager - ASM Global / Mayo Civic Center. Under the general direction of the Event Operations Director, the position serves as the Production and Technical member of the facility and supervises all production-related back-of-house functions to include full-time and part-time personnel in the delivery of services to users, clients, and visitors. This position assists with oversight and management of stage productions at Mayo Civic Center's multiple venue facility.

Requirements

• Experience and expertise in Audio/Visual production.
• Supervisory experience required.
• Effective oral, written communication, interpersonal and presentation skills required.
• Strong organizational and problem-solving skills with demonstrated ability to prioritize effectively.
• Professional presentation, appearance, and work ethic.
• Ability to adjust schedules to coincide with events to include nights and weekend.
• Trade skills a plus, (electrical, carpentry, rigging, etc.).
• Operational understanding and provide oversight of Q-Systems and Dante Audio Networks, ETC Paradigm control systems, and Creston room integration systems.
• Work directly with the Event Management Team to facilitate comprehensive client focused solutions.
• Provide clear, concise, and timely communication of directives to other departments to assure facility readiness and client success.
• Proficient in Microsoft Office and equivalent management software. AutoCAD experience is preferred along with an advanced understanding of network infrastructure as it relates to Audio/Visual needs.

Responsibilities

• Directly responsible for advancing, facilitation, and executing of the production for multiple venues and genres, including arena, theatre, flat floor, sporting events, and corporate and community meetings and conventions.
• Works directly with live entertainment and corporate productions and tours to advance all technical, A/V production, rigging and facility logistics for shows in all Mayo Civic Center venues.
• Coordinates and supervises in-house crew (IATSE Local 13), stage labor and other technicians (including those not in direct employ of the facility). Assists with management for on stage productions including advancing shows, providing event estimates, and supervising the events on show day.
• Oversee all areas of production, rigging, sound, lights, and A/V operations and must be proficient in all areas of stage related technical equipment.
• Manages in-house production operations and personnel to fulfill technical rider requirements.
• Oversee and/or manages performance related systems of the complex in cooperation with outside vendors.
• Ensures that in-house production rules, regulations, policies, and procedures are adhered to.
• Assist the Event Operations Director with booking of crew for events through local IATSE Union to include oversight of schedules and payroll for production labor.
• Supervises technical setup and changeover for the venues.
• Coordinates the scheduling of stage equipment repair and maintenance.
• Assists with the development and adheres to departmental budget.
• Provides clear, concise, and timely communication of directives to other departments.
• Provides yearly inventory of all equipment.
• Investigates, analyzes, and resolves technical problems and complaints.
• Understand and operate (and be able to train production staff concerning the use of) the Facilities systems including, but not limited to, mixing consoles, public address systems, intercom, video equipment, theatrical lighting, and spotlights.
• Gather accurate event production information as it relates to a/v needs through direct contact with sound and lighting directors and other clients. Assist in preparing client billing.
• Coordinates preventive maintenance and repairs on all a/v equipment, maintaining service records, and inventories of equipment. Develop and submit lists of necessary repairs and improvements.
• Adheres to Mayo Civic Center and ASM Global reporting policies.
• Will act as Manager on Duty for occasional events.

Benefits

• 401(k)
• Medical/Dental/Vision
• Health savings account
• 11 Paid Holidays Annually
• Life Insurance
• Paid sick time
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Bachelor's degree