Product Testing Technician

Consumer Reports • Yonkers, NY

265d • $69,239 - $75,000

About The Position

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Smart Home gadgets, routers and computers are just a few of the thousands of products we test at Consumer Reports. With over 130 testing and research experts and 63 state of the art labs, our Westchester headquarters is the largest nonprofit educational and consumer product testing center in the world. Reporting to the Manager, Test Technicians and working in our lab environment, the Technician independently conducts simple to complex tests on multiple categories of consumer electronics. If you are tech savvy combined with the need to know how things work, read on. This position requires you to work onsite at our facility in Yonkers, New York. This position is not eligible for sponsorship.

Requirements

• At least 1 year of lab and testing experience in a laboratory or test environment
• Strong technical aptitude and ability to analyze, interpret, and communicate test results
• Understanding of the synergy when form meets function, especially as it pertains to product design and functionality
• Deadline-driven with the ability to manage multiple tasks within rigid timeframes
• Computer proficiency with Excel, G-Suite, and data acquisition software

Nice To Haves

• STEM degree
• Experience working with smart or connected devices (IoT, Google Assistant, Alexa, etc.)
• Strong background in electronics, including software operation and product testing
• Clear and concise communication skills, both verbally and in writing
• Experience in tech support or electronics technician roles

Responsibilities

• Conduct a variety of product testing, following established protocols and documenting results
• Ensure test data meets standards for accuracy, repeatability, reproducibility, and dependability
• Analyze test data, recognize anomalies, and report findings for review
• Assist with developing test methodologies and designing testing equipment under supervision
• Build test equipment and develop methods as required
• Conduct research tests as needed
• Develop expertise in a single product or service category
• Participate as a member of a product testing team
• Maintain, calibrate, and repair testing devices and equipment
• Receive test samples, document pedigree, and maintain necessary records
• Perform other duties within the department, as needed

Benefits

• Medical benefits starting on the first day of employment
• Behavioral health coverage
• Family planning
• Generous 401K match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree