Product Support Technician III - Early in Career (Gloucester, MA)
About The Position
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Requirements
- Associate degree or Bachelor's degree in Mechanical Engineering or Electrical Engineering
- 2 - 4 years of industry experience, preferably in the semiconductor industry
- Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
- Has a good understanding of how the team integrates with others to achieve objectives
- May provide informal guidance and support to more junior team members
- Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
- Impacts the quality of own work and its contribution to the team
- Uses communication skills to regularly exchange information
Responsibilities
- Must be able to work off shift hours and weekends when required
- Travel to customer sites on short notice for Machine down, upgrades and retrofits
- Support New product Development within engineering and in the field
- Assist in the development of field service bulletins
- Support technical escalations conference calls
- Travel 25-50%
- Support DFX process
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
