Product Support Specialist
Snappy Gifts•New York, NY
260d•$54,000 - $69,000
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About The Position
As a Product Support Specialist, you'll be the front line of communication for clients experiencing technical issues or looking for guidance within the Snappy dashboard. Your mission is to ensure every customer interaction is met with empathy, clarity, and efficiency. You'll work closely with our development and product teams, advocating for users by reporting bugs and surfacing valuable product feedback.
