Product Support Specialist
About The Position
HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC’s passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized any demand our customers require. The Product Support Specialist is responsible for providing technical support for assigned projects. You will make an impact in this role by: Being a highly motivated team player who is able to work as a liaison between customers, sales, product managers and customer service. Managing projects and resolve company/customer related technical issues. Updating distributors and Reginal Sales Managers on product line changes. Maintaining price lists and literature. Preparing price quotations. Working within the organization and interact with Product Managers, Sales, Engineering, Purchasing and Manufacturing.
Requirements
- Two (2) year technical degree required; 4-year technical degree preferred.
- Working knowledge of Microsoft Office Software.
Nice To Haves
- SAP experience is a plus.
Responsibilities
- Being a highly motivated team player who is able to work as a liaison between customers, sales, product managers and customer service.
- Managing projects and resolve company/customer related technical issues.
- Updating distributors and Reginal Sales Managers on product line changes.
- Maintaining price lists and literature.
- Preparing price quotations.
- Working within the organization and interact with Product Managers, Sales, Engineering, Purchasing and Manufacturing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
