Product Support Specialist Representatives

Alamo Group Inc. • Hopkinton, NH

6d

About The Position

The overall function of this position is to generate parts and service sales, as well as assist both current and new customers plan for their future needs. This consultative sales role introduces customers and prospects to innovative products and performs regular service and ongoing training to our clients. PSSR also performs additional duties as needed for Howard P. Fairfield and WH Rose, including but is not limited to generating increased parts sales, sales equipment leads, assisting with equipment demonstrations while running a regular route of sales calls. There are two positions. One position will support NY/VT locations, and one position will support NH/Maine locations.

Responsibilities

• Maintain and grow part sales within an existing territory, with specific focus on government and contractor accounts. Heavy face to face, cold calling is involved.
• Run a regular route of appointments and visits that provide high visibility for HP Fairfield, our products and services. This involves an extensive amount of driving.
• Uncover opportunities for Sales Team in Snow and Ice Control, Municipal Equipment and Service to follow-up on.
• Meet or exceed targeted part sales goals on a quarterly basis.
• Combine mechanical aptitude and technical/problem solving ability to help identify problem areas, as well as demonstrate safe equipment use and ensure that all HP Fairfield products are fully operational.
• Incorporate hands-on, mechanical service with HP Fairfield’s consultative part sales approach to enhance total value for the customer.
• Display, demonstrate and sell products, using samples or catalogs, to emphasize the salient features.
• Provide emergency service or proper direction to customers on an as-needed basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed