Product Support Specialist- Non-Acute
About The Position
Provide Sales teams with Clinical Services technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products. Support sales reps through pre-sales and/or post-sales technical support. Assist the Clinical Resources Manager with training, development, and delivery of Clinical Services products and programs. This is an excellent opportunity for those interested in moving into a Field Sales position with Medline in the future. Job Description Responsibilities: Support corporate sales initiatives to grow market share with clinical, sales and product consulting activities. Coordinate the integration of product and/or program conversions to improve customer experience and support system implementation Assist and prepare technical proposals on Medline's Clinical Services products and programs that can meet customer needs and how they can be integrated and implemented within customer's facility Prepare and present customer needs plan to Medline sales teams to assure complete plan is feasible within cost, time, and environment constraints Research and analyze customer’s background and product needs and key objectives and incorporate this information as appropriate. Communicate proactively with the sales force to relay this information Gather data and information on customers and participate in developing presentations relative to keeping customers current on products, product enhancements, and/or product conversions Collaborate with the Clinical Services and Sales teams on product conversions, trials, and market research
Requirements
- Bachelor's degree
- At least 1 year sales or related experience
- Experience developing presentations to various audience levels
- Willing to travel at least/up to 100% of the time for business purposes (within state and out of state)
Responsibilities
- Support corporate sales initiatives to grow market share with clinical, sales and product consulting activities.
- Coordinate the integration of product and/or program conversions to improve customer experience and support system implementation
- Assist and prepare technical proposals on Medline's Clinical Services products and programs that can meet customer needs and how they can be integrated and implemented within customer's facility
- Prepare and present customer needs plan to Medline sales teams to assure complete plan is feasible within cost, time, and environment constraints
- Research and analyze customer’s background and product needs and key objectives and incorporate this information as appropriate. Communicate proactively with the sales force to relay this information
- Gather data and information on customers and participate in developing presentations relative to keeping customers current on products, product enhancements, and/or product conversions
- Collaborate with the Clinical Services and Sales teams on product conversions, trials, and market research
Benefits
- Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
- Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
- For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
