Product Support Specialist- ACV MAX
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About The Position
You will be responsible for managing and facilitating the launch of new features and products to grow our dealer business. Specifically, you will be an integral part of a team that owns emerging product(s), including product demonstrations, product implementation, support, and training of our dealer partners, and providing ongoing support and troubleshooting assistance. You will serve as a customer advocate using your strong communication abilities, creative thinking, and problem-solving skills to drive dealer satisfaction. The ideal candidate will have experience grappling with ambiguous operational problems, framing up strategic solutions, and translating solutions into action.
