Product Support Software Principal

Abacus Technology • San Antonio, TX

9d

About The Position

Abacus Technology is seeking a Product Support Software Principal to provide software product support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Lackland AFB. This is a full-time position.

Requirements

• 20+ years experience in product support including at least 10 years experience in a DoD environment.
• Bachelor’s degree in a related field. Additional years of experience may be substituted for degree requirements.
• Experience with and cognizant knowledge of strategies employing the following service model types: Platform-as-a-Service ( PaaS ), Infrastructure as- a-Service (IaaS), Software as-a-Service (SaaS), and Hardware-as-a-Service.
• Experience coaching cross-functionally diverse teams to exercise continuous foresight to sense, characterize, and solve digital disrupters in the commercial and threat space before they become mission degraders.
• Experience within an agile and secure cloud-based DevSecOps environment.
• Knowledge of the acquisition lifecycle and product support planning during each phase.
• Experience defining and ensuring cross-checks of data sources to validate the scope and urgency of new or improved product capabilities.
• Experience ensuring that a mission-focused balance is maintained between time and resources allocated to the introduction of new capabilities (innovation) and improvement of existing capabilities (evolution).
• Experience maintaining flexibility to accommodate ever-shifting threats and mission profiles in aligning product development priorities.
• Extensive experience with defense acquisition management processes in accordance with the DoDI 5000.87, “Operation of the Software Acquisition Pathway” .
• Knowledge of the DoD’s Twelve (12) Integrated Product Support elements structure.
• Familiarity with the Product Support Business Case Analysis (PS-BCA) and Life Cycle Sustainment Plan (LCSP) and the tailored Software Life Cycle Support processes.
• Must be detail oriented and have excellent problem-solving and analytical abilities.
• Strong communications skills and the ability to work professionally with all levels of an organization.
• Must be a US citizen and hold a current Top Secret clearance with SCI Access (TS/SCI). Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Responsibilities

• Review, prepare, and analyze all types of documentation, planning, requirements, design, support, and test to include source code, configuration files, and engineering resolution support.
• Lead the innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol.
• Ensure that sustainment capabilities evolve at a pace that matches that of the solutions they support.
• Develop, modify, and/or interpret performance standards applicable within short product planning lifecycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal