Product Support Scientist

Ortho Clinical Diagnostics • Rochester, NY

278d • $80,000 - $136,000

About The Position

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Requirements

• Minimum BS degree in scientific field.
• Demonstrated experience conducting root cause investigations and familiarity with Process Excellence tools or equivalent methodologies.
• Experience in writing technical documents.
• Ability to work in a manufacturing environment, resolve urgent product issues in a timely manner and flexibility to adjust to changing priorities.

Nice To Haves

• Degree in Chemistry, Biology or Engineering field.
• Familiarity with VITROS MicroWell products and with VITROS analyzers.
• Proficiency with Minitab (or equivalent) statistical software.

Responsibilities

• Investigation of product and/or production issues.
• Data analysis.
• Project work, change control documentation, report writing.
• Material qualifications.
• Perform other work-related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) plan
• Employee assistance program
• Employee Stock Purchase Plan
• Paid time off (including sick time)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree