PRODUCT SUPPORT MANAGER
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About The Position
Building Automation Products, Inc (BAPI) is a company that promotes work life balance. BAPI is a family owned business with a global presence. Product Support Manager serves as the primary point of contact internally for Customer Service and Sales, and externally for customers when authorizing Return Merchandise Authorizations (RMA's), as well as the project management of the technical development program within established guidelines. The Product Support Manager drives program-wide focus for product development and requires a thorough understanding of the engineering development and validation process through all phases of the developmental process in order to develop an HVAC/R solution which exceeds customer expectations. This role will provide support that will grow our business, which requires exceptional people skills, technical aptitude, strong understanding of the HVAC industry, and thrives on new challenges.
