Product Support Intern

Trane Technologies • Columbia, SC

138d

About The Position

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Be a part of our mission! As a world leader in creating comfortable, sustainable and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. If this sounds exciting to you, read on to learn more about who we are and what we believe in: We uplift others - we believe in providing an opportunity for all and building a culture that is diverse, inclusive, and equitable. We lift each other up and care about the success and well-being of others. We make an impact - we believe that what we do has the potential to change the world. We succeed together by striving daily to create a lasting, positive impact on the planet. We thrive at work and at home - we are supported by meaningful benefits, compensation, learning and development solutions, and opportunities for rewarding careers. We are firmly committed to the well-being and safety of our people.

Requirements

• Full time college student with status as a junior or senior.
• Pursuing a bachelor's degree in engineering or related technical field.
• Interest in sales, product management, product engineering, or manufacturing operations.
• Demonstrated proficiency in understanding and application of technical concepts.
• Excellent oral and written communication skills.
• Group presentation or public speaking experiences are a plus.
• Tactful and collaborative leadership skills.
• Solid organization skills and flexibility to handle a variety of tasks and projects.
• Effective decision-maker in time sensitive situations.
• Proficiency with Microsoft Excel, Word, and PowerPoint strongly preferred.

Responsibilities

• Grow your knowledge of air handling products and their integration into the overall HVAC system.
• Serve as a trusted partner with Trane account managers via the Zendesk platform.
• Engage in customer visit process at Columbia facility visits including co-hosting and participating in onsite customer visits.
• Lead event organization in partnership with product support team members and account manager(s).
• Standardize and improve the overall customer visit experience.
• Support testing and improvement of our equipment selection system, Trane Select Assist.
• Provide voice of customer to our Product Management team based on sales field interactions.
• Gain understanding of Lean thinking to support team continuous improvement journey.
• Participate in Managing for Weekly Improvement (MWIs) performance reviews and strategic projects linked to Channel Support roadmap.
• Learn about product management strategies and operational frameworks.

Benefits

• Competitive compensation and comprehensive benefits and programs.

What This Job Offers

• Career Level: Intern
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree