Product Support Engineering Intern

IDEXX • Westbrook, ME

21h • Onsite

About The Position

As a Product Support Engineering Intern you will work in a collaborative environment on problem solving and change assessment efforts related to a portfolio of veterinary diagnostic products in the Animal Healthcare industry, focusing primarily on our Hematology analyzers. In This Role, you will Support problem solving projects by holistically approaching products as integrated systems. Support the characterization and troubleshooting of systems by evaluating component parts, executing experiments, and performing data analysis to inform decisions or recommendations. Use advanced knowledge to analyze, interpret or make deductions from varying facts or circumstances. What You Can Expect From Us: A talented, supportive, and engaged engineering team will provide the information, training and assistance needed to enable the candidate selected for this role to quickly become involved and effective in their internship experience. This is 40 hour per week position requiring an on-site presence typically 3 to 4 days per week with schedule flexibility with respect to the days. The internship timeframe will be June – August 2026. About the IDEXX Internship Program: IDEXX Interns work on a wide variety of challenging projects, gaining valuable professional experience while earning competitive wages. Interns work at our corporate headquarters in Westbrook Maine in a state-of-the-art facility with cutting edge technologies. It’s a fast paced, collaborative environment with a supportive and inclusive culture that promotes innovation, a primary driver of our continued success. In addition to accumulating valuable, real-world professional experience, IDEXX interns could participate in many supplemental activities, including: Lunch & Learn presentations on a variety of professional development topics Intern Poster Session and Intern Presentation Symposium Social mixers and recreational events Why IDEXX? We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. #LI-LAB An innovation leader in every industry we serve, IDEXX follows its Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. Approximately one-third of our team is located outside the United States.

Requirements

• Are a 3rd or 4th year student pursuing a BS in Engineering (systems engineering, biomedical, electromechanical, mechanical, etc.).
• Have a problem-solving mindset and enjoy working with data.
• Can synthesize diverse product, scientific, engineering and business requirements into straightforward architectures.
• Possess a good understanding of life and biological sciences.
• Have general computer skills, with proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project) and other engineering software as required.
• Can work both independently and within cross-functional teams.

Nice To Haves

• Experience using analytical tools such as JMP, Excel, Minitab, SAS, Tableau, or other software tools (preferred).

Responsibilities

• Support problem solving projects by holistically approaching products as integrated systems.
• Support the characterization and troubleshooting of systems by evaluating component parts, executing experiments, and performing data analysis to inform decisions or recommendations.
• Use advanced knowledge to analyze, interpret or make deductions from varying facts or circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern