Product Support Engineer (NEXTEST; San Jose)

Teradyne • San Jose, CA

13h

About The Position

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne’s product offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The Semiconductor Test Product Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines. This position is based in San Jose, CA for Teradyne Memory Division- Nextest

Requirements

• BS in Electrical, Computer or Mechanical engineering and demonstrated desire to be a practicing engineer.
• 3-7 years experience with semiconductor testing desired
• Experience with Design for Serviceability and Reliability
• Strong communication, organizational and multi-tasking ability
• Strong writing and technical editing skills, preferred previous experience writing technical procedures and documentation
• Excellent critical thinking, and problem solving skills
• Commitment to product quality and customer satisfaction.
• Team player, self-motivated, and “hands-on”
• Must be willing to travel up to 25%

Responsibilities

• Be recognized as a subject matter expert across a wide range of new and existing Teradyne Magnum platforms.
• Provide timely and accurate support to field organizations in response to a wide array of customer issues.
• Identify opportunities to use technology to improve the way that we deliver support to our customers.
• Engage with the Product Development process to influence and prepare new products for successful deployment to the field, with a focus on documentation and manual creation.
• Develop support and training documentation and manuals for field installations and preventive maintenance.
• Conduct training to spread knowledge to all field service engineers worldwide

Benefits

• Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level