Product Support Engineer III (Deployable)

Sierra Nevada Corporation • Shalimar, FL

2d

About The Position

If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Product Support Engineer III, you will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems. You're technical responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators. The Mission Solutions and Technologies (MST) business area provides affordable, turn-key command/control, communications, integrated ISR, force protection and security solutions worldwide. The MST team has a long legacy of supporting the Department of Defense, Department of Homeland Security, commercial and international customers with years of experience in platform operations, engineering and full lifecycle management across domains – air, land, sea, space and cyber.

Requirements

• High school diploma or GED equivalent, and typically 6 or more years of related experience
• Higher education may substitute for relevant experience
• Hands-on experience with wireless networks, tactical communications and personal computers
• Communication and customer interface skills
• Thorough understanding of system level maintenance of networks and communications systems
• Willing to deploy on approximately a 90/30 deployment schedule
• An active Secret U.S. Security Clearance is required
• U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance.

Nice To Haves

• Bachelor's degree in a related field of study
• Working knowledge of operating military units and logistics
• Familiarity with the network and integration of traditional communications systems and sensors
• Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques.
• Experience with RF, vehicle installation and maintenance procedures
• Background in the Aerospace and Defense Industry, Government, or US Military
• Leadership experience in the military or civilian organization

Responsibilities

• product installation
• testing
• error/defect detection and correction
• coordinating the appropriate corrective action with engineers and operators

Benefits

• SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees