Product Support Analyst I (OVERNIGHT Shift)
CSG Systems Incorporated•Bogota, NJ
244d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
We are looking for a Product Support Analyst who will provide 1st level technical support of CSG's postproduction customers by resolving technical issues with customers evaluating and researching the issue and/or performing incident isolation, resolution and follow-up. Responsible for customer ticket management, customer escalations, meeting SLA requirements and customer reporting.
