Product Strategy Manager, Medicare

Point32Health • Canton, MA

3d

About The Position

The Product Strategy Manager, Medicare is responsible for supporting product strategy design, planning, and end-to-end performance management for Point32Health’s Medicare products, inclusive of Medicare Advantage (HMO, PPO) & Medicare Supplement. The Manager leads Medicare Product’s key processes associated with the product performance management plan across a highly matrixed organization and a broad set of external stakeholders. This role works closely with a cross-section of division and enterprise business and functional teams (operations, clinical services, network management, finance, and actuarial, etc.) to ensure appropriate product management and successful performance tracking and performance improvement. The Manager is responsible for supporting the development of key performance targets, the completion of required analytical initiatives and the creation of action-oriented performance improvement recommendations based on analytic findings. Under the direction of the Director of Product Strategy (Medicare), the Manager contributes to building presentations of key business cases and updates to the senior leadership team to facilitate strategic decision-making.

Requirements

• Must possess maturity and a high degree of professionalism
• Must be able to operate in an environment that includes significant complexity and uncertainty
• Exceptional project management and stakeholder management skills
• Exceptional organizational and communication skills
• Must be a self-starter, be able to think creatively, take responsibility, be extremely resourceful, and have a high energy level
• Must be able to work cooperatively as a team member
• Quantitative and Qualitative data analysis experience
• Strong understanding of the managed care industry, community-based care management, or the dual eligible product market
• Familiarity in working with government-funded products or state and federal policy analysis
• Experience with applicable software and database programs including Access, Excel, Word, PowerPoint
• Bachelor’s degree in a related field
• 5-7 years of professional experience

Nice To Haves

• 5-7 years of management experience
• Master’s degree: MPH, MBA

Responsibilities

• Support the Director and Senior Manager of Product Strategy, working collaboratively with the Performance Manager of Product Strategy to develop recommendations which optimize product performance and delivery, ensuring alignment with contractual needs, and regulatory and policy landscape.
• Support ongoing product, policy, and market assessment, including consumer research, competitor assessment, and assessment of industry leaders
• Collaborate closely with key internal and external stakeholders, serving as a subject matter expert on the strategic priorities of the Duals products
• Engage internal stakeholders to assess legal, compliance, operational, consumer, and network considerations and business requirements relative to strategic goals
• Support the implementation of critical operational initiatives and best-practice solutions to ensure sustainable product management including Requests for Procurement (RFPs), care management strategies and integration of regulatory policy objectives and contract compliance
• Conduct regular policy and market scans to ensure product delivery and strategy is responsive to and reflective of policy landscape
• Serve as subject matter expert to all enterprise functions when questions arise regarding benefit delivery, product contracts, and state programs and policies
• Serve as the key product liaison for Government Affairs, Compliance, Product Administration, Marketing, and Community Engagement amongst others
• Other duties and projects as assigned.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees