Product & Strategic Lead - Cash Services, MD - State Street Alpha

State Street • Boston, MA

20d

About The Position

Who we are looking for
The Alpha Head of Cash Service Product Development and Strategy, Managing Director role is responsible for the vision for the evolution of the Alpha Cash Services product suite. This leader will focus on driving the product development strategy and oversight of cash product enablement. This global business lead is responsible for managing an effective business across senior leadership within Global Delivery, Global Sales, Global Client Management, Alpha organizations, and our technology partners.
What you will be responsible for
Own end-to-end product ownership of the Cash Services portfolio, with accountability for product vision, strategy, roadmap execution, adoption, and measurable business outcomes.
Drive a decisive shift from implementation-led solutioning to product-centric thinking, embedding full product lifecycle ownership and long-term value creation across Cash Services.
Define, maintain, and govern the Cash Services product roadmap, ensuring prioritization is driven by client value, scalability, and strategic impact rather than client-specific delivery demands.
Provide executive leadership and oversight of the Cash Product Optimization organization, ensuring the team operates as a true product development function focused on feature design, roadmap execution, scalability, and reuse.
Partner with Global Implementation and Global Delivery leadership to ensure alignment on roles, responsibility and operating guardrails across our internal organization to collectively drive success.
Lead a team of experienced Product Owners to ensure disciplined backlog management, prioritization, and agile execution, with accountability for roadmap delivery and business outcomes.
Embed a customer-centric product discipline across all product artifacts, documentation, and publications to support adoption and reduce reliance on reactive triage.
Define and operationalize product success metrics, shifting focus from delivery-based measures to adoption, engagement, ROI, and long-term outcomes.
Serve as senior decision authority for complex or cross-cutting cash use cases, ensuring product-aligned and scalable solutions.
Partner with Sales, Solutions, and Client Management teams to support growth and commercialization while reinforcing standard product capabilities.
Lead cross-functional collaboration across technology, architecture, operations, risk, compliance, and implementation.
Own organizational planning, capacity strategy, and budget oversight for Cash Product Development and Optimization.
What we value
These skills will help you succeed in this role:
An ability to be a leader within their team, as well as be a leader amongst your peers
Ability and willingness to collaborate with various stakeholders
Possess deep Alpha and middle office operating model knowledge and have an understanding of present and future market trends.
Extensive experience with the front, middle and/or back office processing
Superb communicator with all varieties of clients and internal staff of all experience levels including senior stakeholders and leaders inside and outside the business.
Ability to influence others, drive large strategic initiatives, and effect change.
Proven record of setting and delivering strategic change and increasing efficiency globally.
Excellent communication skills with an ability to switch seamlessly from strategic thinking to detailed analysis depending on subject and audience. Ability to effectively communicate with all levels across the organization.
Appreciation of cultural differences globally.
Risk excellence and owners mindset.
Adept at managing multiple projects/initiatives (strong attention to detail and the ability to handle several tasks simultaneously)
Great team skills, but must be a self-starter, have ability to work under pressure, and must be able to demonstrate excellent multi-tasking skills
Great liaison skills with customers and all levels of internal staff. Proven people manager
A natural leader and motivator.

Requirements

• An ability to be a leader within their team, as well as be a leader amongst your peers
• Ability and willingness to collaborate with various stakeholders
• Possess deep Alpha and middle office operating model knowledge and have an understanding of present and future market trends.
• Extensive experience with the front, middle and/or back office processing
• Superb communicator with all varieties of clients and internal staff of all experience levels including senior stakeholders and leaders inside and outside the business.
• Ability to influence others, drive large strategic initiatives, and effect change.
• Proven record of setting and delivering strategic change and increasing efficiency globally.
• Excellent communication skills with an ability to switch seamlessly from strategic thinking to detailed analysis depending on subject and audience. Ability to effectively communicate with all levels across the organization.
• Appreciation of cultural differences globally.
• Risk excellence and owners mindset.
• Adept at managing multiple projects/initiatives (strong attention to detail and the ability to handle several tasks simultaneously)
• Great team skills, but must be a self-starter, have ability to work under pressure, and must be able to demonstrate excellent multi-tasking skills
• Great liaison skills with customers and all levels of internal staff. Proven people manager
• A natural leader and motivator.
• 15+ years in financial services, either in front office, middle office, capital markets, trading, operations and/or client service
• Proven change management abilities delivering successful outcomes on transformation initiatives
• Significant understanding of Alpha Enterprise
• Experience in developing, implementing Alpha and/or relative middle office services
• Proven track record in driving innovative products from ideation through design and development (preferably within large, complex organizations), inclusive of commercial considerations
• Experience working with asset management, asset owner, insurance company clients
• Excellent presentation, communications, collaboration and influencing skills
• Proven ability to build relationships with internal and external partners and stakeholders
• Up to 25% travel required for both internal management and client purposes.

Nice To Haves

• MBA and/or CFA are a plus

Responsibilities

• Own end-to-end product ownership of the Cash Services portfolio, with accountability for product vision, strategy, roadmap execution, adoption, and measurable business outcomes.
• Drive a decisive shift from implementation-led solutioning to product-centric thinking, embedding full product lifecycle ownership and long-term value creation across Cash Services.
• Define, maintain, and govern the Cash Services product roadmap, ensuring prioritization is driven by client value, scalability, and strategic impact rather than client-specific delivery demands.
• Provide executive leadership and oversight of the Cash Product Optimization organization, ensuring the team operates as a true product development function focused on feature design, roadmap execution, scalability, and reuse.
• Partner with Global Implementation and Global Delivery leadership to ensure alignment on roles, responsibility and operating guardrails across our internal organization to collectively drive success.
• Lead a team of experienced Product Owners to ensure disciplined backlog management, prioritization, and agile execution, with accountability for roadmap delivery and business outcomes.
• Embed a customer-centric product discipline across all product artifacts, documentation, and publications to support adoption and reduce reliance on reactive triage.
• Define and operationalize product success metrics, shifting focus from delivery-based measures to adoption, engagement, ROI, and long-term outcomes.
• Serve as senior decision authority for complex or cross-cutting cash use cases, ensuring product-aligned and scalable solutions.
• Partner with Sales, Solutions, and Client Management teams to support growth and commercialization while reinforcing standard product capabilities.
• Lead cross-functional collaboration across technology, architecture, operations, risk, compliance, and implementation.
• Own organizational planning, capacity strategy, and budget oversight for Cash Product Development and Optimization.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees