Product Specialist

Rexel Automation Solutions - Solon, OH

Full-time - Entry Level

Solon, OH

About the position

The Product Specialist at Rexel USA is responsible for supporting outside sales by promoting electrical enclosures and thermal management products to potential customers. This role involves building strong customer relationships, understanding product features and benefits, and addressing customer inquiries to drive sales growth. The Product Specialist will also conduct product demonstrations, participate in training, and collaborate with key suppliers to enhance product knowledge and market presence.

Responsibilities

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages.
• Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings.
• Conduct product demonstrations and presentations to showcase the value proposition of the products.
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region.
• Build and maintain strong relationships with customers by providing exceptional service and support.
• Understand customer needs and recommend appropriate products to meet those needs.
• Address customer inquiries, concerns, and objections in a timely and professional manner.
• Present proposals to all levels of leadership and technical audiences.
• Develop and maintain strong relationships with key suppliers.
• Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge.
• Assist branches and customers with product, technical support, and training.
• Analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team.

Requirements

• High School Diploma/GED required
• 4+ years of sales experience
• Electrical distribution industry or related experience required
• Product and application knowledge required
• Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements
• Ability to prioritize and organize job tasks
• Ability to perform mathematical calculations required to accurately complete assigned tasks
• Ability and willingness to pitch in and help others and work in a team-based environment
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Customer oriented and motivated with excellent communication, organization and problem-solving skills
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within