About The Position

Mercedes-Benz of Fort Washington, part of MileOne Autogroup, is hiring a Product Specialist to help lead our mission of becoming the most desired electric luxury brand in the world. If you’re passionate about next-generation innovation, exceptional customer care, and the iconic Mercedes-Benz brand, this is your opportunity to shine. As a Product Specialist, you will be the dealership’s go-to expert—supporting both customers and team members with deep knowledge of Mercedes-Benz vehicles, cutting-edge technology, and the rapidly evolving world of electric mobility. We’re looking for someone who is polished, tech-savvy, customer-obsessed, and excited to learn and share knowledge every day. At Mercedes-Benz of Fort Washington, we elevate careers the same way we elevate the driving experience—with excellence, innovation, and luxury.

Requirements

  • Valid driver’s license with fewer than two moving violations
  • 18+ years old
  • Confident, polished communicator capable of demonstrating advanced vehicle features
  • Availability to work evenings and weekends
  • Ability to explain technology clearly to customers of all tech-comfort levels
  • Self-starter mindset with a passion for luxury, innovation, and delivering exceptional service

Responsibilities

  • Demonstrating Mercedes-Benz vehicle features, luxury technologies, and electric-vehicle innovations
  • Educating customers on charging networks, home charging options, and EV lifestyle benefits
  • Ensuring every vehicle delivery is fully connected via Mercedes me Connect and Mercedes me Charge
  • Assisting customers with technology questions throughout the ownership journey
  • Training dealership staff on Mercedes-Benz features, technologies, and available EV incentives
  • Supporting dealership-hosted Mercedes-Benz events
  • Assisting the Sales Department with test drives and managing test-drive inventory

Benefits

  • Competitive compensation starting at $20/hour, with opportunities for increases over time
  • Bonus potential based on deliveries, customer service, sales support, and overall performance
  • Full-time position with flexible hours
  • Premium training & mentorship programs
  • Clear paths for advancement across MileOne Autogroup
  • Positive, success-driven work environment
  • Access to state-of-the-art CRM, inventory systems, and digital resources
  • MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
  • Employee Purchase Program
  • MileOne Support Fund: by Employees, for Employees
  • NextMile Scholarship Program
  • Employee Assistance Program
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