Product Specialist

Lithia & DrivewayClovis, CA
$50,600 - $137,000

About The Position

We are seeking an enthusiastic and customer-focused Product Specialist to join our team. This role is ideal for someone who enjoys working with people, learning about new technology, and guiding customers through the vehicle purchasing process in a no-pressure, informative way.

Requirements

  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Customer service or sales experience preferred (automotive experience is a plus, but not required)
  • Ability to work flexible hours, including weekends
  • Valid driver’s license and clean driving record
  • High School graduate or equivalent, 18 years or older required.
  • We are a drug-free workplace.
  • We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
  • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

  • Customer service or sales experience preferred (automotive experience is a plus, but not required)

Responsibilities

  • Greet customers and assist them in identifying the right vehicle based on their needs
  • Provide in-depth product knowledge on Nissan models, features, and technology
  • Conduct vehicle walkarounds and test drives
  • Build and maintain strong customer relationships
  • Stay up to date on new inventory, features, and automotive trends
  • Support the sales team with product expertise and customer engagement
  • Follow up with customers to ensure satisfaction and answer questions

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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