Product Specialist (1840)

SAGE OIL VAC INC•Amarillo, TX

About The Position

The Product Specialist serves as the technical expert for assigned products, supporting design, performance, and lifecycle management. This role bridges engineering, operations, and sales teams to ensure products are technically sound, manufacturable, and aligned with customer requirements.

Requirements

Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing, or related)
2–5+ years of experience in engineering, product support, or manufacturing environment
Strong understanding of engineering principles, materials, and manufacturing processes
Experience reading and interpreting technical drawings and specifications
Strong problem-solving and analytical skills
Effective communication skills across technical and non-technical teams

Nice To Haves

Experience with CAD software (e.g., SolidWorks, AutoCAD)
Familiarity with WorkWise ERP System
Experience with Lean manufacturing, Six Sigma, or continuous improvement methodologies
Knowledge of quality systems (ISO standards, root cause analysis tools, etc.)

Responsibilities

Serve as the technical subject matter expert for assigned products and systems
Maintain in-depth knowledge of product design, materials, specifications, and performance requirements
Partner with sales teams to provide product training, demos, and technical support
Support product configuration, customization, and application-specific solutions
Proactively develop new and improved ideas for designated product line
Responsible for identifying potential markets, customers, or opportunities for growth of product line
Work with engineering teams on product design, validation, and continuous improvement initiatives
Assist in reviewing drawings, specifications, and engineering change requests (ECRs)
Support testing, troubleshooting, and root cause analysis of product issues
Participate in product development and new product processes
Ensure documentation aligns with engineering standards and revisions
Develop and maintain technical documentation (spec sheets, work instructions, manuals)
Collaborate with operations to ensure manufacturability, quality, and efficiency
Support implementation of process improvements and cost reduction initiatives
Assist with resolving production issues related to product design or performance
Work with quality teams on non-conformances, corrective actions, and continuous improvement
Analyze product performance data, field issues, and customer feedback
Identify trends and recommend design or process improvements
Track key product metrics (quality, yield, cost, reliability)
Act as a liaison between engineering, sales, quality, and operations
Provide technical support to internal teams and customers
Translate complex technical concepts into practical, actionable insights
Support training for internal teams on product features and applications
Travel to tradeshows as needed and provide direct customer interactions regarding product