Product Specialist - Bluebonnet Ford Lincoln
About The Position
Our Product Specialist will ensure a seamless, high-touch handover process for new vehicle buyers, focusing on technology education and customer satisfaction after the sale . They demonstrate vehicle features, assist with phone pairing, and act as a liaison between sales and service. As the Product Specialist you will assist customers with their Ford Sync and Navigation Systems when they take delivery of their new vehicle. In addition, you will help our Sales Consultants stay on top of the latest software updates. The Product Specialist works with both sales and service customers, you may also be driving to customer’s houses to program garage doors and train customers in the new technology. You will also be managing internet specials and updating websites. 5-day work week- Tuesday-Saturday 10 a.m. – 7 p.m.
Requirements
- Basic skills with computer and other office machine(copier, credit card machine, telephone)
- Tech Savvy
- Quick Learner
- Hard Worker
- Dependable
- People Person
- Exceptional customer service and communication skills
- Ability to learn in a fast-paced environment
- Valid Texas driver’s license
- Must be eligible to work in the U.S.
- Pass hair follicle drug test
- Self-disciplined
- Motivated to go above and beyond the minimum standard
- Able to stoop, kneel, crawl, reach and handle parts and equipment
Nice To Haves
- Automotive experience
Responsibilities
- Ensure a seamless, high-touch handover process for new vehicle buyers
- Focus on technology education and customer satisfaction after the sale
- Demonstrate vehicle features
- Assist with phone pairing
- Act as a liaison between sales and service
- Assist customers with their Ford Sync and Navigation Systems
- Help Sales Consultants stay on top of the latest software updates
- Drive to customer’s houses to program garage doors and train customers in the new technology
- Manage internet specials
- Update websites
Benefits
- Benefits include medical and dental insurance
- 401K retirement savings plan
- Vacation time
- Holiday and sick leave
- Company paid continuing education and training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
