Product Specialist, Sheetfed West
About The Position
The Product Specialist, Sheetfed West is responsible for supporting sheetfed product sales and market development within the West Region. This role works closely with Account Managers, Sales, and Service teams to drive achievement of annual operating plan (AOP) goals and expand market share. The Product Specialist serves as a technical expert in sheetfed offset products, providing product knowledge, sales support, and strategic guidance. The role also acts as a liaison between regional sales teams, executive management, and global counterparts in Germany. While the primary focus is the West Region, the role may support additional opportunities across North America as needed. Successful performance in this role requires strong technical knowledge, the ability to identify customer needs, and the ability to communicate product value effectively to internal teams and customers.
Requirements
- Associate’s degree or completion of a vocational apprenticeship program in a related field is required.
- 7–10 years of relevant industry experience is required.
- Extensive job-related training (7+ months) may be required to fully perform the responsibilities of this role.
- Sheetfed press operation knowledge
- Product manufacturing and printing industry expertise
- Strong presentation and communication skills
- Ability to influence and support sales strategy
- Self-motivated with the ability to work independently
- Strong organizational and follow-up skills
- Ability to communicate effectively with executive-level customers
- Proficiency in the following tools is required: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, CRM systems (MS-CRM or similar), Basic personal computer proficiency
- Travel: Frequent (approximately 34–66% of the time) Travel is required to support customer visits, product demonstrations, and regional sales activities.
- This role requires a strong sales mindset. The Product Specialist must be comfortable asking for the order, closing business opportunities, and identifying customer needs. The ability to work independently, maintain industry knowledge, and effectively present solutions to executive-level decision-makers is critical to success.
Responsibilities
- Sales and Technical Support (65%): Provide ongoing technical and product support to field sales and service teams, including participation in customer meetings, demonstrations, and product presentations.
- Competitive Market Analysis (10%): Analyze competitive positioning and identify strengths and weaknesses relative to competitors. Communicate findings to sales teams and management while aligning strategies with customer needs.
- Sales Strategy Development (10%): Recommend and communicate effective sales strategies to support revenue growth and improve market positioning.
- Forecasting Support (5%): Assist in regional forecasting and pipeline development for sheetfed opportunities.
- Cross-Product Support (5%): Provide support for additional Heidelberg products as assigned.
- Operational and Financial Insight (5%): Identify operational inefficiencies or profitability concerns and collaborate with cross-functional teams to develop solutions.
- Participate in trade shows, presentations, and customer events.
- Perform other duties as assigned by management.
Benefits
- Medical, dental, and vision coverage eligibility from day 1
- Short- and long-term disability coverage offered
- 401 (K) plan with employer match
- Life insurance coverage offered
- Vacation, Sick and Personal Time Off offered
- 10 company holidays
- 4 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
