Product Specialist, Postpress Packaging

Heidelberg•Kennesaw, GA

47d•Remote

About The Position

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team! Are you looking for a challenge? That's what we offer! Product Specialist, Postpress Packaging Location: Remote Department: Sales - Postpress Packaging Solutions Reports To: VP, Central Region About Heidelberg USA Heidelberg USA is a global leader in print and packaging solutions, providing innovative technologies and services that help customers achieve exceptional quality, productivity, and sustainability. Heidelberg's Postpress Packaging portfolio offers advanced folding carton converting, die cutting, and gluing systems designed to optimize production efficiency and deliver superior finishing results for packaging customers. Position Overview The Product Specialist, Postpress Packaging plays a critical role in driving sales growth and supporting Heidelberg's packaging portfolio across the U.S. market. This individual will act as the technical and commercial expert for postpress packaging solutions, supporting sales teams and customers through consultative engagement, product demonstrations, and solution design. The ideal candidate is a results-driven professional with a strong technical background in folding carton or packaging production, excellent customer communication skills, and proven experience selling or supporting capital equipment solutions.

Requirements

Bachelor's degree in Business, Engineering, Graphic Communications, Packaging Science, or related field (or equivalent experience).
Minimum 7 years of experience in the folding carton, packaging, or converting industry.
Strong understanding of postpress and finishing processes (die cutting, folding/gluing, stripping).
Proven ability to manage complex capital equipment sales cycles.
Excellent communication, presentation, and relationship-building skills.
Technical aptitude and comfort discussing mechanical and production workflows.
Proficiency in Microsoft Office applications and CRM tools.
Willingness to travel frequently (up to 60%) to customer sites, trade shows, and Heidelberg facilities.

Responsibilities

Partner with Account Managers and Regional Sales leadership to identify and pursue sales opportunities for Postpress Packaging equipment and solutions.
Conduct customer visits, needs assessments, and ROI analyses to recommend optimal Heidelberg solutions.
Serve as the subject matter expert for postpress packaging technologies, including die cutting, folder gluing, and stripping systems.
Support product demonstrations, open houses, and industry trade shows to showcase Heidelberg's solutions and capabilities.
Collaborate with Product Management, Service, and Marketing to ensure seamless project execution and customer satisfaction.
Monitor competitive activity, market trends, and customer requirements to provide feedback for product development and strategy.
Maintain detailed activity records, forecasts, and pipeline updates to support regional and national sales planning.
Foster long-term customer relationships and deliver exceptional service throughout the sales cycle.

Benefits

Represent a globally recognized leader in print and packaging innovation.
Play a key role in growing Heidelberg's packaging business across North America.
Competitive compensation package, including performance incentives and comprehensive benefits.
Opportunities for professional development and collaboration within Heidelberg Group's global network.

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