Product Specialist, Off Campus Partners - Charlottesville, VA

CoStar Group•Charlottesville, VA

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com is the network that millions of renters every year rely on to find their new place, is continuing to grow our industry-leading sales force. We provide apartment Property Managers and Owners with a platform to market their property listings and the industry’s most comprehensive virtual tools to attract the most and highest-quality renters. The Apartments.com Network includes Apartments.com, ForRent.com, ApartmentFinder.com, ApartmentHomeLiving.com, and eight other leading rental sites. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative tools for our customers. Learn more about Apartments.com. Off Campus Partners: Off Campus Partners, a CoStar Group subsidiary and part of the Apartments.com network, is the leading provider of off-campus housing websites for colleges and universities in the U.S. Our mission is to simplify the off-campus housing experience for universities, students, and property managers nationwide. We have established partnerships with more than 150 of the country's top universities, offering their students a user-friendly website to search for housing, find roommates, and access educational resources. One of our first university partnerships was with the University of Virginia! Preview the site at offgroundshousing.student.virginia.edu. The Product Specialist is responsible for launching new university websites, managing and enhancing existing sites, and supporting the strategic product roadmap by owning specific features. This role collaborates closely with the Manager, Product, IT, and cross-functional teams to deliver high‑quality, scalable digital experiences for students, parents, universities, and property clients. This is a highly cross‑functional role ideal for someone who can manage multiple projects and deadlines, communicate confidently with both internal teams and clients, and balance day‑to‑day execution with strategic product thinking.

Requirements

Two or more years of experience in product management, project management, website implementation, or a related digital role.
Bachelor’s degree, preferably in Business, Communications, Marketing, Information Systems, or a related field from an accredited, not‑for-profit in-person university or college.
A track record of commitment to prior employers.
Proven ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment.
Strong communication and presentation skills, with experience working cross‑functionally and engaging directly with clients or external partners.
Demonstrated ability to think strategically while executing with strong attention to detail.
Technical proficiency working with web platforms, feature testing, and troubleshooting in collaboration with technical teams.
Customer‑focused mindset with a proactive approach to identifying issues and driving improvements.

Nice To Haves

Experience in higher education, student housing, multifamily, or SaaS product environments.
Demonstrated success leading or supporting client‑facing website launches or digital product implementations.
Experience with project management tools such as Asana, Jira, or Trello.
Demonstrated success in launching new websites or digital products.
Experience working with content management systems; working knowledge of HTML and CSS is a plus.
Experience with UX/UI concepts or design tools such as Figma or Adobe Creative Suite.
Experience contributing to product roadmaps, feature planning, or continuous improvement initiatives.
Highly organized self‑starter who is adaptable and effective in a dynamic, high‑growth environment.

Responsibilities

Lead the end‑to-end implementation and launch of new off‑campus housing websites, including working directly with university clients through launch, and overseeing ongoing updates and enhancements to existing websites.
Own assigned product features and enhancements by developing implementation plans, coordinating execution across teams, and delivering on roadmap priorities.
Serve as the day‑to-day product expert for websites, managing questions, site updates, and enhancement requests from internal teams and clients.
Partner cross‑functionally with Product, IT, University Accounts, Sales, Strategic Partnership Development, and Customer Support to identify needs, resolve issues, and support product decisions.
Support testing and monitor user experience, gathering and synthesizing feedback to drive continuous product improvement.
Support product launches and communications, including internal enablement, launch‑specific messaging, transactional emails, and system or feature update communications.

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks