Sr Program Specialist - Energy Demand Response

Mavensoft Technologies. • Portland, OR

12d • Hybrid

About The Position

The Product Specialist supports two of PGE’s Flexible Load demand response programs: Commercial Smart Thermostat Program Residential Time of Day (TOD) Rate Program This role focuses on program operations, vendor coordination, data analysis, and ensuring smooth execution of DR events. It requires strong analytical capability, utility experience, and the ability to collaborate across multiple internal and external teams.

Requirements

• Experience working within a utility or as a program implementer for a utility (required).
• Demand Response operations experience (enrollment, enablement, event support).
• Strong Excel skills (pivot tables, dashboards) and comfort working with large datasets.
• Analytical and problem-solving ability; experience interpreting program and event data.
• Program or project management experience with cross-functional collaboration.
• Bachelor’s degree or 8+ years of relevant utility/demand response experience.

Nice To Haves

• Experience with smart thermostat or water heater DR programs .
• Familiarity with DERMS systems.
• Understanding of PGE and Pacific Northwest energy markets.
• CAPM certification .

Responsibilities

• Manage program operations including enrollments, enablement tracking, connectivity checks, and event readiness.
• Coordinate with a third-party implementer to ensure installations, scheduling, SLAs, and issue resolution.
• Support peak event operations and analyze event results.
• Track program risks, deliverables, and performance metrics.
• Partner with marketing, outreach, legal, regulatory, and program managers to support program goals.
• Help drive installation targets (e.g., 1,000 commercial thermostats next year).
• Maintain clear communication with customers, vendors, and internal partners.

What This Job Offers

• Career Level: Mid Level