Product Specialist - Audi Omaha

Audi Omaha • Omaha, NE

122d • $18

About The Position

As a Product Specialist at Baxter Auto, you will help transform the auto industry by delivering excellent customer service and maintaining professionalism. Your role includes conducting vehicle feature presentations, assisting guests during test drives, and maintaining strong product knowledge to support customer inquiries. You will also be responsible for directing guests to additional information resources, explaining vehicle features at delivery, taking photos of vehicles for the company website, and ensuring the vehicle lots are neat and orderly. Additional duties may be assigned by management.

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.
• Customer service experience required.

Nice To Haves

• A team-first perspective with a desire to win together.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes differences by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Responsibilities

• Maintains professionalism and delivers excellent customer service to each guest.
• Conducts vehicle feature and benefit presentations by assisting guests on their test drives.
• Maintains strong product knowledge for all manufacturer products to support guest questions.
• Directs guests to additional information resources by staying informed about all manufacturer changes and updates.
• Explains and demonstrates vehicle features and technologies at delivery, answering any questions from customers.
• Takes photos of new and used cars for the company website.
• Drives between dealerships to pick up or drop off other vehicles.
• Keeps new and used vehicle lots neat and orderly, moving cars as directed by the general manager.
• Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards.
• Makes key tags for vehicles.
• Performs other duties as assigned by management.

Benefits

• Competitive Pay: $18/hour
• Flexible Work Schedule: Full-Time Hours; Saturdays Required
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance.
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more.
• Educational Reimbursement: General and specialized technical automotive degrees.
• Employee Assistance Programs.
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed