Product Solutions Engineer, gUP Search RWJ Platforms

Google • Cambridge, MA

3d • $127,000 - $183,000

About The Position

In gTech Users and Products (gUP), our mission is to advocate for Google’s users
by creating helpful and trusted experiences across the product ecosystem. We
achieve this by meeting partners and consumers where they are with support and
help, representing their needs with our product partners and proposing fixes and
features that elevate their engagement with Google's diverse product ecosystem.
Additionally we provide a range of product services that ensure our products are
optimized for every user, no matter where they are in the world (e.g.,
localization, digitization, partner integration, and more).

The gUP Search Real World Journey (RWJ) Lodging and Platforms team supports the
Search RWJ product area in their mission to "Inspire Action By Connecting People
With Experiences That Make Life Better."

As a Product Solutions Engineer, you will balance business and partner needs
with technical constraints, develop solutions and act as a partner and
consultant to those you are working with. You will build tools and automate
products, develop product features and prioritize the roadmap. You will be
focused on delivering excellent customer care and make sure things go smoothly
for our customers across the globe when they need us most.

Google creates products and services that make the world a better place, and
gTech’s role is to help bring them to life. Our teams of trusted advisors
support customers globally. Our solutions are rooted in our technical skill,
product expertise, and a thorough understanding of our customers’ complex needs.
Whether the answer is a bespoke solution to solve a unique problem, or a new
tool that can scale across Google, everything we do aims to ensure our customers
benefit from the full potential of Google products.

To learn more about gTech, check out our video
[https://www.youtube.com/watch?v=HcjR6ZngQcw].

Requirements

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.

Nice To Haves

• 4 years of experience in full-stack software development, system design, unit testing, agile methodologies, and bug and change management systems.
• 4 years of experience in delivering technical solutions in client-facing roles.
• Experience implementing features in frontend languages (e.g., JavaScript or TypeScript) and working with database technologies (e.g., SQL, NoSQL).
• Experience scaling operations via process automation, third-party vendor management, or integrating APIs/LLMs.
• Experience navigating ambiguity and completing projects separately.

Responsibilities

• Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
• Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
• Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
• Collaborate with cross-functional users and stakeholders to identify pain points and devise technical solutions to customer problems.

Benefits

• bonus
• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level