Product Solutions Business Analyst

Walt Disney • Orlando, FL

357d

About The Position

As a Product Solutions Analyst in the IT Services Enablement Team, you will collaborate with Product Solutions Managers to assess the business needs and data of engineering, product, and program management teams, defining their process and tooling requirements to deliver effective solutions. You will act as a liaison between our shared services IT organization and internal business teams, ensuring technological solutions support organizational objectives. Your role involves analyzing business processes, gathering requirements, and working with stakeholders to implement efficient IT systems. Your insights will drive improvements, boost productivity, and support strategic initiatives. Embark on this exciting journey with us at The Walt Disney Company and play a pivotal role in shaping the future of media. Join us in creating innovative solutions in the ever-evolving landscape of technology and entertainment. Your creativity and expertise will be the driving force behind our continued success.

Requirements

• 3+ years of experience in business analysis, particularly in aligning business processes with product solutions.
• Bachelor's degree in business administration, Information Systems, or a related field experience.
• Outstanding written English skills.
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills, with a focus on process improvement.
• Proficiency in business analysis tools and methodologies.
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Familiarity with standard product offerings and tools in specific industry or field is a plus.
• Detail-oriented with a strategic mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• Adaptable and open to learning about new tools and processes.

Nice To Haves

• Experience in streaming media or media-oriented organizations.
• Demonstrated ability to innovate and create compelling, user-friendly documentation.
• Experience using MS Excel.
• Experience using Confluence/Jira.
• Experience using Microsoft M365 Suite.
• Experience using ServiceNow.

Responsibilities

• Collaborate with business stakeholders to elicit and document process requirements and tooling needs.
• Analyze existing business processes to identify inefficiencies and opportunities for improvement.
• Translate business needs into clear, actionable requirements for product solutions.
• Evaluate how business requirements can be met using standard product offerings, minimizing the need for custom solutions.
• Develop recommendations for adapting standard tools to better fit business processes.
• Create use cases that demonstrate the value of existing product features in addressing client needs.
• Partner with product solutions managers and shared services IT teams to ensure alignment of product features with business requirements.
• Assist in defining product roadmaps that reflect both business priorities and available standard solutions.
• Facilitate the implementation of product solutions, ensuring they are integrated effectively into existing workflows.
• Serve as a liaison between business partners and product solutions managers to ensure clear communication and understanding of requirements.
• Build strong relationships with stakeholders to promote adoption of standard solutions.
• Monitor the effectiveness of implemented solutions through data analysis and feedback collection.
• Track key performance indicators (KPIs) related to process efficiency and tool usage.
• Prepare reports that communicate the impact of product solutions on business processes and outcomes.
• Identify opportunities for continuous improvement in both business processes and product offerings.
• Recommend best practices for optimizing the use of standard tools within business operations.

What This Job Offers

• Career Level: Mid Level
• Industry: Motion Picture and Sound Recording Industries
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees