Product Services & Management Analyst (remote)

Northwell•Village of New Hyde Park, NY

14h•Remote

About The Position

Analyzes, verifies, tracks and recommends for Project, Product and Solution implementation and maintenance. Liaises between various agile teams and project teams. Recommends and delivers product and solution plans and training materials throughout implementation and helps ensure smooth operations post implementation.

Requirements

Bachelor's Degree required, or equivalent combination of education and related experience.
Minimum of 3 years of relevant experience, required.
Excellent communication, interpersonal & leadership skills, preferred.

Nice To Haves

Proven ability to collect, interpret, and analyze complex datasets to identify trends, draw meaningful conclusions, and inform strategic decision-making.
Advanced proficiency in Excel, including complex formulas, data manipulation, validation, and professional data presentation to support analytical tasks.
Expertise in utilizing Excel PivotTables for summarizing, organizing, and extracting key insights from large volumes of data efficiently.
Experience in developing interactive dashboards and reports using Power BI, including data modeling, visualization, and publishing for business intelligence.
Proficiency in creating compelling and interactive data visualizations and dashboards with Tableau to uncover patterns and communicate insights effectively.
Bachelor's degree in Computer Science, Business, or Engineering, preferred.
Experience working in a dynamic, high-technology environment, preferred.

Responsibilities

Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery.
Serves as a liaison between business and technology teams.
Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.
Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.
Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
Performs solution audits; resolves discrepancies, as required.
Collaborates with implementation teams to resolve user issues.
Consults with departments to provide customer support during and post implementation.
Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans.
Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.