Product Service Engineer
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About The Position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join the Large Mining Truck (LMT) Productivity Class (PC) Product Support team as a Product Service Engineer. In this exciting role, you will be responsible for service engineering leadership of the 793 Large Mining Trucks. These models have a significant and growing installed base around the world and are incredibly important to the overall health of the LMT PC portfolio. This role is critical in our defect-free journey and essential to driving customer loyalty by ensuring the highest customer uptime with the lowest total cost of ownership. To accomplish this, you’ll work closely with cross-functional internal teams and our dealers and customers across the world to provide leadership to troubleshoot and resolve issues, to design the right products, and to provide the right services, tools, and processes to maximize product quality and performance.
