Product Safety Engineer

Newell Brands•Huntersville, NC

About The Position

The Product Safety Engineer is responsible for delivering actionable information about the consumer and quality of our brands and service to the business and is a trusted strategic business partner to minimize business risk by making recommendations for improvement and ensure the highest quality products are in the field in the hands of our consumers. Product Safety refers to the attributes and analysis of product complaints and product performance, which can contain highly sensitive information about potential adverse events or quality concern occurrences. Some travel will be expected and availability for international conference calls will be required.

Requirements

Electrical, Mechanical, or other relevant degree
2-5 years of technical experience and knowledge in related fields
Quality Engineering and/or R&D experience
High motivation and curiosity, assertiveness, flexibility and adaptability to change
Problem solving, critical thinking and analytical skills
Experience with data coordination, collection, databases
Experience with CRM data, Salesforce a plus
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
Experience with using Business Intelligence tools (Tableau, PowerBI or Qlikview) a plus
Knowledge of Consumer Products state, federal and international safety regulations a plus
Exposure and experience in six-sigma, lean, FMEA and team-based project management is highly desirable
Must be self-directed with the capability of setting direction for other not under their direct control
Should be result oriented, able to perform against timelines with a passion for continuous process improvement

Nice To Haves

Consumer products industry experience.
Six Sigma Green Belt/Black Belt.
Manufacturing experience in countries outside of the U.S.
Excellent data analysis skills using MS Excel, and Access products or other data analysis tool; ERP database working knowledge desirable

Responsibilities

Supports Legal, R&D and the overall business from a product integrity standpoint, which concerns consumer events or potential events of a sensitive nature.
Critically analyze escalated events for product integrity trends, and identify potential improvement opportunities. Manage notifications of these insights to internal business partners.
Benchmark adverse and product integrity issues against industry
Liaise between legal teams and the business to capture closed loop feedback and reporting.
Makes actionable recommendations based on trends, expertise/knowledge of product and external market trends and recommends process improvement opportunities
Work with the team to understand and implement historical best practices, design and warnings as needed, and lessons learned from various field insights
Challenge teams on inherently more robust designs intended to reduce consumer misuse and opportunities for manufacturing defects
Works on a wide range of opportunities and problems where use of creative thinking and the application of related quality and continuous improvement theories and principles is required.
Support Risk process and Supports Legal Resolution process
Plays supporting role in legal requests initiatives including:
Historical data collection for Legal review/adverse team review
Identification of key SKUS as required for incident review
Other ad hoc requests as required
Some domestic travel will be required