Product Reliability Quality Technician

Greensboro, NC

Support Activities for Transportation

About the position

Join our dynamic team as a Product Reliability Quality Technician! We are seeking a qualified candidate who is passionate about quality assurance and reliability in electronics manufacturing. In this role, you will play a crucial part in analyzing hardware returns to identify failure modes and collaborate across teams to enhance product quality.

Responsibilities

• Assist testing process, procedures, and best practices for effective analysis of field return hardware components to identify failure modes
• Documenting testing processes for new hardware and updating processes as new tests are designed.
• Collaborate on Service Bulletins recommending troubleshooting steps and instructions for workarounds.
• Train Factory Verification Lab on new test fixtures and processes.
• Provide technical support to the Factory Verification Lab.
• Investigate CDT&R issues related to factory processes.
• Devise sampling procedures and directions for recording and reporting quality data
• Evaluations include troubleshooting electronic PCBA to identify component failures, utilizing cell testing equipment to ensure proper functionality, and identifying assembly errors
• Maintain, troubleshoot, and repair test equipment
• Participate in problem solving activities to support internal and customer concerns resolution and reduce warranty cost of poor quality.
• Utilize Vontier Business System (VBS) tools to make process / yield improvements
• Compile and evaluate statistical data to determine and maintain quality and reliability of products
• Prepare reports, charts, and graphs to communicate outcomes of quality activities
• Work with Quality, Manufacturing, and Design Engineering to conduct trials and tests
• Assist Warranty Return Goods Cell with disposition and control of non-conforming product

Requirements

• Technical associate degree in a technical field or equivalent combination of education and experience in electronics manufacturing and/or development
• 2+ years of testing of electronic assemblies and sensors down to actual component failure
• Familiarity with APQP and ISO Quality systems
• General use of electrical and mechanical equipment such as Digital Multimeters, electronic/mechanical gauges and power supplies
• Overall knowledge of soldering components to printed circuit board assemblies
• Must be able to interpret engineering drawings, schematics and specifications
• Self-driven, highly motivated
• Knowledge of Microsoft Office Suite
• Excellent written and oral communication skills.
• Knowledge of production practices and test procedures.