Product Quality, Validation, and Approval Specialist

QVC•West Chester, PA

7d•Hybrid

About The Position

You will assure that merchandise meets established quality standards and will implement activities within the product specification validation and item approval process. You will work hybrid (6x/mo.) to the West Chester, PA headquarters and will report to the Manager of Product Performance. QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

Requirements

5+ years of experience working in a Quality or Technical environment.
3+ years experience following and applying quality standards in the testing of product with a understanding of the relationship between the product features and the customer experience.
1+ year experience with QA or Product Development in the Retail or Consumer Product industries.
Basic knowledge of consumer product regulatory requirements within appropriate markets (US/EU).

Responsibilities

Apply relevant industry, regulatory, and company requirements to the evaluation of products.
Coordinate post-delivery audits on product to ensure continued compliance with the agreed escalation process.
Determine appropriate packaging for product integrity (pack recipe).
Work with vendor and factory to resolve any product quality issues.
For proprietary products, help develop technical specifications including of QA and Regulatory requirements.