Product Quality Engineer

Five Below•Philadelphia, PA

1d•Onsite

About The Position

At Five Below, the Product Quality Engineer role is integral to the company's purpose of providing an amazing experience filled with unlimited possibilities, priced low. The company emphasizes a culture where associates are inspired and bring big ideas, super energy, and passion. This role offers a dynamic environment where expertise directly impacts product safety, compliance, and customer trust. The Product Quality Engineer will work cross-functionally with global teams and play a key role in delivering high-quality products to market, overseeing the entire product lifecycle from design through customer feedback for quality and safety.

Requirements

Bachelor’s degree in Engineering, Quality Management, or related technical field.
3+ years of experience in quality assurance, product testing, or compliance for consumer goods.
Strong knowledge of regulatory standards and quality control processes.
Experience developing technical specifications, labeling, and compliance documentation.
Skilled in analyzing data and recommending corrective actions.
Familiarity with global sourcing and working with overseas vendors.
Ability to travel as needed for factory audits and inspections.
Excellent communication and collaboration skills; detail-oriented and proactive.

Nice To Haves

Proficiency in QA tools and systems (Bamboo Rose, Riskonnect, preferred but not required).

Responsibilities

Develop and maintain detailed technical and quality specifications for products, including testing protocols, shipment inspections, etc.
Ensure products comply with applicable federal regulations such as CPSC, ASTM, and ISO, as well as relevant state regulations (e.g., CA Prop65).
Identify potential safety hazards (sharp edges, chemical risks, choking hazards)
Conduct risk analysis such as DFMEA (Design Failure Mode Effects Analysis)
Recommend design improvements to internal partners and/or external vendors for quality, regulatory, and safety considerations
Review and approve labeling, packaging die-lines, and instruction manuals for regulatory compliance (e.g., age grading, warnings, etc.)
Ensure factories adhere to documentation and product requirements.
Oversee entire product lifecycle from design through customer feedback for quality and safety, including recommendations for future versions of that or similar products
Oversee product testing and shipment inspection processes; review and approve reports.
Validate compliance with safety standards and regulatory requirements before product release.
Stay current on industry regulations (e.g., CPSIA, ASTM, ISO) and apply updates to testing protocols for assigned products
Serve as a technical point of contact for factories, agents, and sourcing teams.
Provide guidance during inspections and resolve quality discrepancies.
Monitor development timelines to ensure timely sample production and compliance testing.
Identify and resolve product quality issues throughout the lifecycle.
Manage product claims and ensure accurate documentation for validation and approval.
Collaborate with vendors to implement corrective actions and prevent recurrence.
Analyze inspection data, vendor performance data (e.g., damages and returns) and customer feedback to identify trends.
Recommend process and design improvements to enhance product quality and supplier performance.
Drive initiatives that improve product safety and customer satisfaction.
Collaborate with Product Development, Merchandise, Global Sourcing, and Buying teams to review products from concept through production.
Partner with Packaging Engineering on efficient packaging design and improvements
Evaluate product and packaging design, materials, functionality, and safety, providing clear feedback to support quality and compliance requirements.
Partner cross-functionally to identify risks early, align on quality expectations, and support sound sourcing and product decisions.