Product Program Manager

Rain•New York, NY

About The Position

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk. Our Ethos: We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the role: Uptop (a Rain company) is looking for a versatile Product Program Manager to help lead the next phase of growth for our sports rewards business. This role sits at the intersection of product, partnerships, and execution, working directly with the Uptop leadership team to scale and optimize rewards programs with professional sports organizations. The ideal candidate is equally comfortable in client-facing commercial conversations and internal product execution, translating partner needs into high-quality product experiences. You will act as the connective tissue between sports partners, customer support, marketing execution, and engineering—ensuring our rewards platform delivers measurable value in real time.

Requirements

Experience in product management, program management, or project management, ideally in a tech-enabled or marketplace environment
Strong client-facing skills with experience working directly with external partners
Ability to translate business and customer needs into product and execution plans
Comfort working cross-functionally with engineering, design, marketing, and leadership
Highly organized, proactive, and comfortable operating in a fast-paced growth environment

Nice To Haves

Passion for sports, consumer products, or fan engagement is a plus

Responsibilities

Serve as the primary point of contact for Uptop’s professional sports partners
Lead customer support efforts across all sports rewards programs, ensuring high partner satisfaction
Work closely with sports teams to understand business goals, fan engagement strategies, and success metrics
Guide partners through launches, optimizations, and ongoing program execution
Gather, synthesize, and prioritize product feedback from sports partners
Translate partner needs and insights into clear product requirements and feature improvements
Partner with engineering and design to guide product development and iteration
Ensure the rewards product continues to evolve toward scalability, reliability, and performance
Own end-to-end execution of sports rewards programs, from planning through launch and optimization
Coordinate cross-functional efforts across product, engineering, support, and marketing
Track milestones, manage risks, and ensure on-time delivery of initiatives
Audit and monitor marketing campaigns in real time, identifying issues and opportunities for optimization
Collaborate with sports teams to architect rewards-driven marketing strategies
Support real-time campaign execution and performance monitoring
Provide insights and recommendations to improve fan engagement and program effectiveness

Benefits

Unlimited time off 🛼 Unlimited vacation can be daunting, so at Rain we require our teammates to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves.
Flexible Benefits 🧠 Easy-to-access benefits, for all employees based in the US, Rain pays a percentage of your benefits for the employee and for your dependents. We offer comprehensive health, dental and vision plans as well as a 100% company-subsidized life insurance plan.
Equity plan 📦 On top of a competitive salary, we offer every Rain employee an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want our teammates to be knowledgeable about our core products and services and to support this mission we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Our members are welcome to use their company card for eligible health and wellness spending like gym memberships, fitness classes and other wellness items.
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Stay tuned for upcoming destinations!

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