About the position
This position is part of the Mass Market Product Strategy team, focused on creating compelling, delightful customer journeys, bundles, portfolio and product strategies and roadmaps that deliver on Xcel Energy's clean energy and financial objectives. You will define the future mass-market customer product strategy, in-year performance rollups, product lifecycle management and emerging technology roadmaps for mass market customer products (residential and multi-family focus). This opening is based in Denver, Minneapolis or Eau Claire and will drive effectiveness of product delivery and customer satisfaction with an emphasis on creating location-specific customer portfolio strategies and plans for non-pipeline alternatives (NPAs) or non-wires alternatives (NWAs).
Responsibilities
- Responsible for the corporation's mass market energy-efficiency and electrification product market vision, plans and status to meet market segments' needs and product goals.
- Define strategy for all aspects of portfolio's marketing mix including: pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths.
- Manage product portfolio issues across segments to meet goals.
- Develop budgets, sales forecasts, DSM and profitability goals as part of the energy-efficiency and electrification mass market portfolio strategy.
- Track the progress of each portfolio (P&L) and product against target.
- Ensure programs are being implemented within regulatory policies and requirements (specific for each state).
- Drive and champion recommendations to Product Development of new technologies and product designs.
- Work with Product Development to create strategic alignment throughout the development process.
Requirements
- College degree required.
- Four years of experience in marketing, product management or product development is required.
- Team and peer leadership with excellent communications skills and proven results.
- For DSM portfolio management, two years of experience with regulatory requirements and conservation programs is mandatory.
Nice-to-haves
- Experience working with customer portfolio and market approach to meet locational system needs.
- Experience leading or owning contributions to regulatory filings.
- Cross-functional team leadership.
- Stakeholder outreach and engagement.
- Experience with energy-efficiency and/or electrification customer product strategy, development or management is strongly preferred.
- Experience in mass market customer energy products or services.
- Experience with data-driven strategy development and creating requirements for visual management tools to track portfolio performance and adjust strategies to achieve goals.
- Experience developing customer portfolio life cycle management systems, product roadmaps, experience journeys and/or portfolio-level strategy and content for regulatory filings.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
