Product Portfolio Operations, Vice President

JPMorgan Chase • Wilmington, DE

94d

About The Position

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. Rise to the challenge of advancing the organization's ability to achieve consistent portfolio success, ensuring customer expectations are met or exceeded, while adapting to dynamic priorities and resource shifts. Your proficiency in overseeing technical programs, applying portfolio management concepts, implementing strategic plans, utilizing analytical skills, and promoting operational excellence will guide the organization across a variety of products, platforms, and services. You will enable the organization to convert business goals into actionable outcomes through effective strategic alignment, backlog prioritization, resource allocation, and oversight of dependencies, risks, and issues. Your team will engage in collaboration with cross-functional teams and stakeholders. As a Product Portfolio Operations Manager in the Chief Technology Office - Operating Model Enablement, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Requirements

• 5+ years of experience or equivalent experience in program management or performance optimization
• Baseline knowledge in technical program delivery
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Proficiency in portfolio management tools
• Demonstrated ability to navigate and adapt in a fast-paced, dynamic environment
• Experience in supporting relationships with stakeholders, cross-functional teams, and clients for engagement success

Nice To Haves

• Proficient knowledge of JPMC Global Technology organization, product lines, and portfolio planning and management practices
• Capable of coaching leaders in establishing and executing governance structures leveraging information from enabling tools, streamlining manual efforts in the organization
• Demonstrated strong verbal and written communication skills by clearly conveying complex concepts, program updates, and governance requirements to diverse audiences, ensuring alignment and understanding at all stakeholder levels
• Ability to prepare and present views on program status, key milestones, risks, and dependencies, translating technical information into actionable insights for both technical and non-technical stakeholders

Responsibilities

• Assists in strategy and execution planning activities to ensure strategic alignment with book of work and articulation of actionable outcomes with appropriate value statements (benefits)
• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product line framework to ensure cross-product priorities, sequencing, and tradeoffs are realized
• Implements a product level collection strategy consisting of controls, financials, and resourcing needs
• Facilitates regular reviews of technical program portfolios, assessing delivery timelines, capacity allocation, value delivery and overall portfolio health
• Consistently learns and adapts to existing and new enabling tools supporting portfolio management and governance needs

What This Job Offers

• Industry: Credit Intermediation and Related Activities