Product Portfolio Operations Manager, Vice President

JPMorganChase•Columbus, OH

About The Position

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations, Vice President - Deposit 2.0, you will be responsible for driving, planning and overseeing team priorities for both routine and strategic initiatives. Daily activities include collaborating with and providing business support to team leadership, serving as a representative in various forums in a decision-making capacity, tracking and reporting. You will also be responsible for executive presentation, reviewing customer or banker feedback and collaborating on solutions to improve customer experience. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Prepare executive reports, presentations, and communications for a variety of audiences and constituents; act on behalf of team leadership as needed Work with a diverse group of stakeholders and groups, manage processes and timelines, and be comfortable and skilled communicating and presenting to executive leadership. Manage and support team planning activities and monitor, track and communicate progress with, road maps, and development schedules; escalate and manage expectations as needed. Direct team resiliency agenda including readiness and change management Facilitate senior leader staff meetings, and Monthly Business Reporting deliverables Manage the team’s communication program including new hire announcements, user documentation, and Confluence pages Identify, design, and implement strategies to improve team productivity

Requirements

5+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to manage and implement operational effectiveness initiatives
Proven ability to operate within the product development life cycle and agile methodologies
Excellent presentation and communication skills in formal and informal settings; Microsoft PowerPoint and executive presentation building skills; advanced Confluence Page design and administration skills
Proven experience as a business manager, chief of staff, or similar role; excellent organizational and relationship skills
Exemplary critical thinking, problem-solving, and organizational skills
Strong influencing and leadership skills
Ability to influence colleagues and leaders at all levels of the organization

Nice To Haves

5+ years of experience in a business management or similar function

Responsibilities

Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Prepare executive reports, presentations, and communications for a variety of audiences and constituents; act on behalf of team leadership as needed
Work with a diverse group of stakeholders and groups, manage processes and timelines, and be comfortable and skilled communicating and presenting to executive leadership.
Manage and support team planning activities and monitor, track and communicate progress with, road maps, and development schedules; escalate and manage expectations as needed.
Direct team resiliency agenda including readiness and change management
Facilitate senior leader staff meetings, and Monthly Business Reporting deliverables
Manage the team’s communication program including new hire announcements, user documentation, and Confluence pages
Identify, design, and implement strategies to improve team productivity