Product Owner - Remote

Symetra
8dRemote

About The Position

Symetra has an exciting opportunity to join our team as a Product Owner! About the Role The Product Owner represents the business vision and customer problems to be solved for enhancements on a system or platform. The Product Owner conveys the vision to the agile team and provides direction on priorities and work to be delivered. The Product Owner is responsible for maintaining a prioritized, healthy backlog, writing user stories and acceptance criteria, and collaborating with the engineering delivery team to commit to work items for a sprint. The Product Owner acts as a liaison between business, customer, and technology, clarifying and understanding needs and how to translate those needs into user stories. The Product Owner leverages data and insights in dialog with leaders to ensure that solutions that will bring the most value are prioritized. The Product Owner maintains focus on the end user and/or customer and incorporates information from customer interviews, feedback sessions, and user testing or other customer research methods.

Requirements

  • College degree or equivalent work experience.
  • Professional certifications or designations appropriate and relevant for this role.
  • 5-8 years of cumulative, relevant experience.
  • Experienced professional with considerable skills and knowledge for the role.
  • Possesses analytic, technical, and problem-solving skills and abilities.
  • Uses best practices and knowledge of internal or external business issues to improve products or services.
  • High school diploma required.

Responsibilities

  • Owns and regularly maintains a healthy product backlog.
  • Understands and documents business outcomes in user stories, writes and explains user stories to the agile team.
  • Prioritizes work items in the backlog based on customer value and business outcomes.
  • Articulates the user, needs, business outcome, and acceptance criteria for each user story.
  • Owns the 90-day plan and updates it regularly.
  • Collaborates on release plan goals. Ensures scope for each release is clear, well communicated, and aligned with strategic objectives.
  • Approves work items as ready for release.
  • Possesses and provides authoritative knowledge on the system being developed and communicates impact of the changes.
  • May support up to two low-complexity pods.
  • Works with the delivery team and Scrum Master to remove impediments.
  • Participates in regular agile events.
  • Acts as the voice of the customer within the agile team, and maintains clear, bi-directional communication between business stakeholders, Digital Product Managers, and the agile teams.
  • Uses and supports agile delivery practices to consistently deliver, inspect, and adapt.
  • Ensures quality of features through facilitation and/or completion of user acceptance testing throughout the development process.
  • Approves readiness of feature through testing effort and clearly defined outcomes and acceptance criteria.
  • Regularly collaborates with stakeholders and Digital Product Manager to demo progress as work is completed.
  • Collaborates regularly with Digital Product Manager and stakeholders to interpret and execute the product roadmap and understand where customer value can be maximized.
  • Understands the needs of the end user and/or customer and acts as a proxy for the development team.
  • Communicates outcomes and business context to the agile team, providing guidance and clarification on user stories.
  • Sets the goal of each sprint.
  • Communicates status, including progress toward stated outcomes and release detail to business stakeholders.
  • Collaborates with other agile teams to identify, track, mitigate, and communicate dependencies.
  • Utilizes learning events and online learning opportunities to develop and enhance core competencies related to the role.
  • Commits to continued self-learning of Agile, promotes standardized repeatable processes for agile team, observes, listens, evaluates, provides feedback to agile team.

Benefits

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
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