Product Owner, Insurance

Kizen•Austin, TX

2d•$135,000 - $170,000

About The Position

Are you a tech-savvy problem-solver with a passion for creating world-class customer experiences? Ready to play a key role in transforming how businesses harness the power of AI? If so, this is your moment. We’re looking for a Product Owner who’s ready to roll up their sleeves, collaborate with clients, and drive meaningful change through innovative software solutions. This isn’t just a job — it’s a front-row seat in shaping the future of AI-powered business platforms. This is a career-defining opportunity to be part of something truly special. As a Product Owner at Kizen, you’ll be at the intersection of cutting-edge tech, operational transformation, and customer success. You’ll work directly with clients, customizing our rapidly growing low-code platform for everything from sales to marketing and operations — all while building scalable, data-driven solutions that make a real impact. You’ll be surrounded by high-performing, mission-driven teammates and work closely with our implementation, product, and data teams. The work you do won’t just be noticed — it’ll be celebrated.

Requirements

5+ years in Product Ownership, Business Systems Analysis, or similar hybrid roles
Strong understanding of SaaS workflows, business process automation, and system integrations
Experience in insurance, contracting, credentialing, or compliance-heavy industries
Demonstrated experience documenting complex business processes and system logic
Ability to gather, refine, and translate requirements into clear specifications for engineering
Excellent communication skills and comfort interacting directly with clients
Experience managing backlogs, writing user stories, and driving feature lifecycle from ideation → delivery
Strong organizational skills with an ability to manage multiple competing priorities
Ability to train users and translate technical workflows into digestible concepts
Experience working with cross-functional teams (engineering, QA, customer success, project management)
Familiarity with API-based integrations and system-to-system communication

Nice To Haves

Prior ownership of a mission-critical internal or external product
Deep comfort with data flows, system states, and logic-driven workflows
Ability to challenge assumptions and propose scalable, long-term product solutions
Experience conducting client discovery, workshops, and training sessions
Proven ability to act as a liaison between external stakeholders and internal technical teams
Strong understanding of change management and release planning
Ability to build process maps, workflow diagrams, and documentation repositories
Experience working in agile product development environments
Is a systems thinker with exceptional analytical skills and a deep curiosity about how workflows operate end-to-end.
Is methodical, organized, and detail-obsessed — they document everything and hate ambiguous requirements.
Thrives in a hybrid business + technical environment.
Communicates exceptionally well and can translate between clients, engineers, and executives.
Is proactive, not reactive — anticipates issues and closes gaps before they become problems.
Loves understanding product behavior at a deep level and being “the expert in the room.”
Is comfortable owning a system long-term and being accountable for its success.
Works well in a fast-paced environment where processes evolve rapidly.
Is collaborative: not territorial, not a lone wolf, and not someone who works outside defined channels.