Product Owner

HealthEdge

4d•$84,000 - $115,000•Remote

About The Position

Overview Position Overview: We are seeking a detail-oriented and execution-focused Product Owner to support the delivery of features and enhancements within our healthcare claims administration platform. This role is responsible for translating business and stakeholder needs into clear, actionable user stories that address both functional requirements and non-functional considerations such as performance and scalability, and working closely with engineering teams to ensure timely, high-quality delivery. The ideal candidate brings healthcare domain knowledge, understands Agile processes, and is comfortable using AI-enabled tools to support requirements definition and backlog management. The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. Your Impact: Backlog Ownership & Agile Execution Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric Refine non-functional requirements (NFRs) and ensuring acceptance criteria reflects scaling and performance expectations Conduct regular backlog grooming and sprint planning in collaboration with the Scrum team Participate in daily standups, sprint reviews, and retrospectives as an active team member Ensure user stories meet the definition of ready and done before development and release Requirements Gathering & User Story Development Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements Use AI tools (where applicable) to support the creation of epics, themes, and user stories Conduct gap analysis and validation of requirements to ensure completeness and feasibility Support refinement of use cases, workflows, and functional documentation Cross-Functional Collaboration Serve as the primary point of contact for development teams during sprint execution Partner with UX/UI designers to ensure user stories are aligned with design principles and usability goals Support QA teams by clarifying acceptance criteria and reviewing test cases as needed Participate in production demos and release reviews as needed Coordinate with other Product Owners to manage interdependencies between features Customer & Stakeholder Engagement Participate in stakeholder meetings to capture feature requests, enhancement ideas, and feedback Communicate updates to internal stakeholders on backlog priorities, delivery timelines, and sprint progress Track SLO/SLA adherence for features within your scope Help ensure features delivered meet customer needs and stakeholder expectations Healthcare Domain Support Apply working knowledge of healthcare claims workflows, billing terminology, and reimbursement processes Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with internal teams Assist in translating complex healthcare requirements into understandable product features What You Bring:

Requirements

Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field
2+ years of product management experience; healthcare technology or claims administration preferred
2+ years of experience working with AI tools for product development, requirements engineering, or business analysis preferred
Familiarity with Agile software development and Scrum methodology
Proficiency with Jira (or similar Agile tools) for backlog management
Basic understanding of cloud platform and SaaS delivery model
Awareness of non-functional requirements (reliability, performance, scalability) in enterprise systems
Experience using AI-assisted tools to help structure requirements and analyze user input (preferred but not required)
Basic understanding of software development processes and technical constraints
Familiarity with collaboration tools (e.g., Confluence, Miro, Figma)
Strong written and verbal communication skills for conveying requirements and feedback
High attention to detail and organizational skills
Ability to manage competing priorities and meet deadlines in a fast-paced environment
Comfortable working with cross-functional teams and resolving blockers quickly

Nice To Haves

Certified Scrum Product Owner (CSPO) or similar Agile certification
Exposure to performance testing concepts or high-volume transaction systems
Expertise with AI-powered tools for product development
Understanding of healthcare data standards (e.g., HL7, FHIR, X12 EDI)

Responsibilities

Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals
Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric
Refine non-functional requirements (NFRs) and ensuring acceptance criteria reflects scaling and performance expectations
Conduct regular backlog grooming and sprint planning in collaboration with the Scrum team
Participate in daily standups, sprint reviews, and retrospectives as an active team member
Ensure user stories meet the definition of ready and done before development and release
Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements
Use AI tools (where applicable) to support the creation of epics, themes, and user stories
Conduct gap analysis and validation of requirements to ensure completeness and feasibility
Support refinement of use cases, workflows, and functional documentation
Serve as the primary point of contact for development teams during sprint execution
Partner with UX/UI designers to ensure user stories are aligned with design principles and usability goals
Support QA teams by clarifying acceptance criteria and reviewing test cases as needed
Participate in production demos and release reviews as needed
Coordinate with other Product Owners to manage interdependencies between features
Participate in stakeholder meetings to capture feature requests, enhancement ideas, and feedback
Communicate updates to internal stakeholders on backlog priorities, delivery timelines, and sprint progress
Track SLO/SLA adherence for features within your scope
Help ensure features delivered meet customer needs and stakeholder expectations
Apply working knowledge of healthcare claims workflows, billing terminology, and reimbursement processes
Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with internal teams
Assist in translating complex healthcare requirements into understandable product features