Product Owner

Liberty Mutual Insurance•Boston, MA

About The Position

Join the USRM Frontier migration team as a Product Owner and help modernize Personal Lines insurance by migrating policy capabilities to Guidewire PolicyCenter. You will have high visibility and influence as you partner with business, operations, and technology teams to shape the roadmap and backlog and deliver meaningful migration outcomes. Hands-on Guidewire PolicyCenter experience is highly preferred and will enable you to make an immediate impact. Core responsibilities: Own and maintain the product backlog for policy migration; keep items prioritized, sized, and ready for delivery. Elicit requirements with SMEs and translate them into epics/features/stories with clear acceptance criteria. Partner with stakeholders to set priorities, manage trade-offs, and align sequencing to the migration roadmap. Work closely with delivery teams to validate approach, clarify decisions, and ensure intent is met. Lead/participate in PI and sprint planning; stay engaged through execution to unblock the team and manage dependencies. Identify and manage delivery risks and issues (data, integrations, process, cutover); escalate with options and recommendations. Communicate progress, decisions, and upcoming work; set clear expectations on scope, timelines, and outcomes. Partner on change readiness and adoption (communications, training inputs, rollout support) for migrated capabilities. Coordinate across business and IT teams to align resources, manage dependencies, and ensure end-to-end delivery. The ideal candidate will: Bring hands-on Guidewire PolicyCenter experience (highly preferred) and can translate business intent into delivery-ready stories, acceptance criteria, and configuration-ready requirements. Understand Personal Lines insurance end-to-end (preferred) and can connect product decisions to underwriting, rating, and servicing impacts. Have delivered migration and/or transformation work and stay effective amid ambiguity, dependencies, and evolving priorities. Use strong product judgment to prioritize, align stakeholders to outcomes, and make clear, pragmatic trade-offs. Communicate clearly, build trust across business and technology teams, and persist through obstacles to keep delivery moving.

Requirements

Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
High level of proven business expertise needed to set clear priorities for product and understand business value impacts
Develops strong stakeholder relationships and influencing across multiple organizational boundaries
Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
Ability to lead varied audiences through census building
Proven experience with Agile practices and expectations
Comfortable with making decisions with some level of uncertainty
Strong communication skills, both written and verbal

Nice To Haves

Master's degree preferred
Knowledge of insurance industry preferred
Knowledge of relevant products and portfolio strongly preferred
Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities
Bring hands-on Guidewire PolicyCenter experience (highly preferred) and can translate business intent into delivery-ready stories, acceptance criteria, and configuration-ready requirements.
Understand Personal Lines insurance end-to-end (preferred) and can connect product decisions to underwriting, rating, and servicing impacts.
Have delivered migration and/or transformation work and stay effective amid ambiguity, dependencies, and evolving priorities.
Use strong product judgment to prioritize, align stakeholders to outcomes, and make clear, pragmatic trade-offs.
Communicate clearly, build trust across business and technology teams, and persist through obstacles to keep delivery moving.

Responsibilities

Own and maintain the product backlog for policy migration; keep items prioritized, sized, and ready for delivery.
Elicit requirements with SMEs and translate them into epics/features/stories with clear acceptance criteria.
Partner with stakeholders to set priorities, manage trade-offs, and align sequencing to the migration roadmap.
Work closely with delivery teams to validate approach, clarify decisions, and ensure intent is met.
Lead/participate in PI and sprint planning; stay engaged through execution to unblock the team and manage dependencies.
Identify and manage delivery risks and issues (data, integrations, process, cutover); escalate with options and recommendations.
Communicate progress, decisions, and upcoming work; set clear expectations on scope, timelines, and outcomes.
Partner on change readiness and adoption (communications, training inputs, rollout support) for migrated capabilities.
Coordinate across business and IT teams to align resources, manage dependencies, and ensure end-to-end delivery.