Product Owner

Tamko Building Products•Joplin, MO

46d

About The Position

TAMKO is seeking a Product Owner to join our Project Management Office (PMO) in Joplin, Missouri. This role will partner closely with business teams to understand current processes, identify opportunities for improvement, and recommend technology-based solutions that drive efficiency and consistency. A key focus of this role is the ability to leverage Salesforce as a core business platform. The Product Owner will use their IT knowledge to recognize business problems, propose proven technology-based solutions, and guide solution design in partnership with IT teams. This role is an individual contributor position and may serve as a developmental path toward future project management roles within the PMO. Essential Job Functions To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Other duties may also be assigned. Business Analysis & Process Understanding Partner with business stakeholders to understand end-to-end processes, workflows, and operational challenges. Conduct interviews, process mapping, and analysis to document current-state operations and identify improvement opportunities. Identify gaps, inefficiencies, and pain points that can be addressed through improved system usage, configuration, or workflow design. Document business requirements, functional requirements, use cases, and acceptance criteria with clarity and accuracy. Salesforce and Technical Solutioning Identify opportunities to improve business processes through better use of existing Salesforce functionality rather than custom development. Translate business needs into clear Salesforce solution concepts that IT teams can design, configure, and implement. Serve as a trusted advisor to business stakeholders on what is feasible and effective within Salesforce. Collaboration with IT & Project Teams Partner with IT teams to ensure Salesforce-related requirements and solution intent are clearly understood. Support solution design discussions by providing business context and technical solution recommendations. Participate in solution reviews, testing cycles, and demonstrations to validate that delivered solutions meet business needs. Assist with change management activities, including process documentation, training materials, and stakeholder communication. PMO Alignment & Delivery Support Support PMO initiatives by contributing business analysis and Salesforce solution expertise to projects and enhancements. Help ensure work is sequenced appropriately and aligned with portfolio priorities. Maintain clear documentation and analysis artifacts that support project planning, execution, and reporting. Contribute to continuous improvement of PMO standards, templates, and analysis practices.

Requirements

Bachelor's degree in Business, Information Systems, or related field; equivalent experience may be considered.
3-7 years of experience in business analysis, systems analysis, or solution-focused roles.
Ability to identify business problems and propose Salesforce-based solutions that are practical, proven, and scalable.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

Familiarity with Agile and traditional delivery approaches is a plus.

Responsibilities

Partner with business stakeholders to understand end-to-end processes, workflows, and operational challenges.
Conduct interviews, process mapping, and analysis to document current-state operations and identify improvement opportunities.
Identify gaps, inefficiencies, and pain points that can be addressed through improved system usage, configuration, or workflow design.
Document business requirements, functional requirements, use cases, and acceptance criteria with clarity and accuracy.
Identify opportunities to improve business processes through better use of existing Salesforce functionality rather than custom development.
Translate business needs into clear Salesforce solution concepts that IT teams can design, configure, and implement.
Serve as a trusted advisor to business stakeholders on what is feasible and effective within Salesforce.
Partner with IT teams to ensure Salesforce-related requirements and solution intent are clearly understood.
Support solution design discussions by providing business context and technical solution recommendations.
Participate in solution reviews, testing cycles, and demonstrations to validate that delivered solutions meet business needs.
Assist with change management activities, including process documentation, training materials, and stakeholder communication.
Support PMO initiatives by contributing business analysis and Salesforce solution expertise to projects and enhancements.
Help ensure work is sequenced appropriately and aligned with portfolio priorities.
Maintain clear documentation and analysis artifacts that support project planning, execution, and reporting.
Contribute to continuous improvement of PMO standards, templates, and analysis practices.