Product Owner

Ecotrak Facility Management Software

116d • $120,000 - $140,000

About The Position

We’re looking for a Product Owner who thrives in technical, detail-heavy environments and can scope, define, and ship clean, intuitive user-friendly products. You’ll lead a web platform team focused on core application functionality and customer-facing workflows — balancing backend logic, business requirements, and UI simplicity. You’ll also own our external API and systems integration layer, working closely with engineering to support third-party integrations, lambda automation, and database-driven workflows. This is a critical role requiring precision in scoping, a strong understanding of how users think, and the ability to make complex systems simple to use and build.

Requirements

• 3+ years of SaaS product management experience, including 2+ years managing customer-facing web applications.
• Strong capability in user-centric product design — you can simplify logic, reduce cognitive load, and ensure users don’t get stuck.
• Hands-on experience building and managing RESTful APIs, external integrations, and backend automation (SFTP, lambdas).
• Experience defining workflows involving permissions, approvals, and business logic.
• Strong ability to scope features — you think through edge cases, use cases, and how real users will engage.
• High-quality ticket writing and story development — testable, complete, and clearly prioritized.
• Proven experience working directly with developers to manage backlogs, lead refinement sessions, and ensure smooth delivery through agile practices.
• Experience working with cross-functional teams (engineering, QA, design, support) in agile environments.
• Proficiency with Jira, Aha!, Figma, Confluence, and data tooling.

Nice To Haves

• (Bonus) Experience in facilities, maintenance, or enterprise asset management.
• (Bonus) Familiarity with tools like Postman, Swagger, and API debugging.

Responsibilities

• Own the product development lifecycle for core platform features (web), APIs, and integrations — from discovery and planning to delivery and iteration.
• Partner closely with UX/UI design to make complex workflows simple, scalable, and intuitive.
• Collaborate with engineering on data workflows, backend logic, and UI behavior.
• Own integration workstreams involving external APIs, SFTP automation, custom field mapping, and lambda functions.
• Coordinate cross-functionally with customer success, implementation, and support to translate real-world problems into product solutions.
• Monitor and resolve incidents tied to your features, understanding edge cases and fallout scenarios.
• Support go-to-market execution (beta, enablement, documentation).
• Champion platform-first thinking and reuse across the product and tech stack.
• Measure and improve adoption, usability, and stability of what you ship.

Benefits

• Medical, FSA, Dental, Vision, and Life insurance
• 401(k) with 4% match
• Tuition reimbursement
• Unlimited PTO
• 11 Paid holidays
• Company Swag & Team-building events
• Opportunities for career growth
• More listed at Ecotrak.com/careers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees